格魯波特爾格蘭維斯塔水療飯店(Grupotel Gran Vista & Spa)

The hotel weirdly gave us an “upgrade” to the apar**ent which is not that nice, modern and clean (there were bugs in the bath tub and hair in the drawers) as you can see in the first 2 pics but of a higher price. When we asked to change back to the room we booked, we staff wouldn’t just help us changed the room and had acted very weird as if we are not entitled to the room… This one particular staff (senior manager I believe) gave us “one final chance” as she said, and made us go up and down to check the room to make sure we “will not regret it” which makes no sense to us at all.

대부분 독일인들이 보였고 동양인은 저희밖에 없어서 오히려 좋았습니다. 수영장도 두세개정도 되고 리조트 관리가 잘 되는거같았습니다. 발코니에서 보는 전망이 좋고, 바로 걸어서 나가면 앞에 상권이 있어 식당 상점들이 많고 해변이 가깝습니다. 잘 쉬다 왔습니다!

We had our first family vacation together and it was beyond our expectations. Amazing friendly staff, great food and hotel. Even though it was in high season, there were still a lot of place by and in the swimming pools. We would definitely recommend it and we’ll be travelling there again.

Wir sind insgesamt schon zum dritten Mal hier: Rennradtraining auf Mallorca mit Hürzeler. Das Gelände ist weitläufig, viele alte Kiefern auf dem Areal. Die hochwertigen Appartements begeistern, dazu gibt es zahlreiche Pools. Einziger Wermutstropfen: Die schöne Frühstücksterasse ist trotz bestem Wetter leider noch nicht geöffnet 😔

This is a lovely hotel which was let down by a couple of things. Firstly the food was lovely and the location was good especially for cycling. On the second night I came down with a mild food poisoning or 24 hr stomach bug which I understand you run the risk in a buffet situation. Thankfully 24hrs later I was fine. I blame the mussels that I ate and won’t eat them again in this kind of situation. The weather improved during our week and we were unable to operate the air conditioning despite it being advertised as a feature when we booked. We asked at reception and was told unless they received 10 complaints they would not switch it on. Trust me when I say it was boiling hot at night. We complained and was told to leave the door to the balcony open. This was not possible due to being bitten by some form of insect throughout the stay so did not want to increase these annoying and itchy bites. It was disappointing as the hotel is very nice but there was a particular member of staff who was very unhelpful and quite rude.

El hotel es ideal para pasar unas felices vacaciones en la costa norte de la isla de Mallorca. Cuenta con unas instalaciones envidiables, siendo el desayuno uno de los más completos que he visto hasta el momento. La atención del personal es excelente; aunque he ido por trabajo, no descarto el volver por ocio a este hotel. Como única pega, indicar que no está en primera línea de playa.

The hotel was very clean and the staff really helpful. The only thing I would say is that it got really cold at night and the bed sheets were thin. The sheets provided are sufficient when it’s a warm night, but it was quite cold when we were there. Guests should have the option of having thick sheets. maybe stored in the wardrobe?

J’ai noté l’hôtel 4/5 car une chambre double avec un lit double et un lit simple pour mon fils c’est trop petit. La chambre n’était pas belle et spacieuse. Cependant les buffets pour le petit-déjeuner et le dîner (nous avons séjourné en demi-pension) étaient vraiment très bons. L’extérieur est très jolie, mon fils s’est beaucoup amusé dans la structure pour enfants à la piscine et les parcs. La mer est proche de l’hôtel avec une très belle plage. Il y a de nombreux commerces et restaurants à proximité. En conclusion je recommande l’hôtel pour un séjour en famille.

La cuisine c'est bien amélioré ces 2 dernière année. petit bémol c'est l'isolation sonore des chambres. Personnel très professionnel et symphatique manque comme même le francais au saint de l'hôtel Le spa est très agréable en fin de journée