The plug in the bath got stuck so we couldn't drain it until a man from reception used some pliers. Apparently this is a common problem with the replacement plugs. Also the toilet seat fixing was broken which could have caused a fall. Someone in the room above was running around for ages, with thundering footsteps on our ceiling early in the morning. The staff were friendly and the food was good but they completely messed up our order and the tables were sticky. Lots of menu options were unavailable. The allergy info isn't presented in a quick to read grid format, like most so that was time consuming.