波多AC飯店的評論

原來在BOOKING平台訂的公寓，在入住的前一天發現被無故取消了，臨時在攜程上定的AC酒店。酒店很不錯，前台服務人員態度很熱情，英語很好。酒店旁邊有一家很大的購物中心，還有一個大超市，購物方便。離體育館地鐵站走路大約5分鐘左右，出行方便。房間很安靜，設施較新。

性價比对等。

总体感覺不錯

如果你開車去的話，這是一家不錯的酒店，因為去市中心你必須乘坐不是很近的公共交通工具，而且如果你和家人一起去，乘坐優步更划算！

it is a good hotel.

Nous avons apprécié notre séjour. Les employés que nous avons côtoyés ont été très courtois. La chambre était petite et la salle de bain aussi, mais cela n'a pas posé problème. Le coffre n'a jamais fonctionné pour la durée de notre séjour, malgré deux demandes. Nous ne l'avons donc pas utilisé. Le petit déjeuner était bon et varié, et servi dans un salon éclairé et spacieux. L'hôtel est loin du centre historique et nous l'avons choisi pour cette raison, pour ne pas devoir conduire en ville. Il y a quelques places gratuites de parking face à l'entrée, ainsi qu'un stationnement payant. Comme d'autres hôtels Marriott Bonvoy, celui-ci est collé à un centre commercial, mais celui-ci n'avait pas une porte qui donnait accès directement. Malheureusement cet hôtel n'a pas de piscine. Cela aurait été super. En résumé, ce fut un séjour agréable.

Hotel moderno, frente a una autopista. Al lado está el shopping Alameda y el estadio de fútbol Dragao de Porto. También está la estación de metro a un par de cuadras, pero sin dudas está lejos de los mayores lugares de interés. Está a 5 km de la Ribeira. El desayuno es correcto y tiene opciones sin gluten qué hay que solicitar a la camarera.

I am a Marriot Bonvoy Memeber Visited for Porto Inter match 2 nights The hotel is incredible !!. Room with a view inside the stadium. 3 minutes walking distance from Do Dragao. Super convenient. Free Parking outside Impeccable professional services especially at the reception. Patricia superb. They printed my tickets and handed over a charger for the occasion. The entire staff handled the 100% occupancy for match day absolutely brilliantly Room clean. Perhaps more attention to be given to train and recruit staff in F&B Department. Also to extend food offer to 11.30pm on Match Days

If possible, I would suggest avoiding this hotel. There were many issues with this stay. Let me attempt to break this down in a structured way: Hotel: This hotel has no Porter, no trolley cart. So if you’re traveling with a family and have bags / need baggage assistance you’re on your own. There are A LOT of mechanical issues at this property. When I went to use the urinal in the lobby the pee quite literally just poured out the bottom of the urinal and straight onto the floor as though the plumbing were not even connected. Yikes! And they admitted that they were aware when I told them they NEED to close that bathroom. The entry way automatic doors were misfiring. Randomly opening and closing. Kind of like an obstacle course. The elevator sensors didn’t work and on 3 occasions tried to eat me or my kids. At one point the elevator door closed so violently that it knocked me backwards and my 2 and 5 year old were left in the elevator by themselves. Thankfully they pressed the correct floor number. Service: As a Lifetime Titanium Elite we’ve grown to appreciate the little things that a property can do to make your stay special. That’s not really in the vocabulary for this place. For starters, we booked 2 rooms because we knew that with 2 kids and 3 adults we needed to have space. Despite reaching out to the hotel and letting them know that we’re a family traveling together they tried to put us on 2 separate floors. Cmon. Also we submitted our Suite Night Rewards which is a voucher that you earn and it entitles you to a suite upgrade if one is available. Not to be confused with just “expecting” an upgrade. Oddly (and against company policy) they redeemed our Reward but then didn’t give us a suite because they claimed that only the room that the person with the status was staying was eligible. Sorry, but that’s not even remotely true. It’s like saying that you can only redeem your points for the room you’re saying in. 🤣 And let’s talk about the little things. Water. Guests with status are entitled to 2 bottles of water per night. I’ve stayed at over 100 properties. Congratulations AC Porto on being 1 in 100 in the worst possible way. They refused to give us water and advised that we could buy it from the mini bar. We were given 1 bottle per room. So 2 total bottles of water for 5 guests. For 1 night. If you have status and you’re reading this, I apologize for making you spit out your coffee. But seriously. It’s bizarre. You have to stay 75 nights per year to earn Titanium status so there’s a lot of revenue being fed to the chain. It’s a bottle of water for fffffs sake. Oh and again, for folks with status, you’ll know that you receive a welcome gift. It’s either points or breakfast. Here at the lovely AC Porto their breakfast is €15 per person, and the Welcome Gift is €10 credit. So in essence they’re giving you 1/3 of breakfast. And that’s only for ONE room. They do not extend that amenity to the second room that we paid for. Room: S

After my awful experience with the AC Hotel in Riga, I was not expecting much, especially from someone with a badge that says "Trainee." I was pleasantly surprised at how competent he was. He greeted me and thanked me for being a Titanium Elite member. He gave me a complimentary upgrade in a high floor and was very efficient with the check-in process. At the end of the interaction, he even complimented me when I said, "Obrigado!" He provided way better service than the Manager at the Riga one and he was only a trainee. Bravo! OK, my only gripe is the poor design of the bathroom. It's like an obstacle course trying to get to the toilet because of the way the door opens in and I keep hitting my toes on the doorstop. I would switch out the bidet and toilet. I think that would solve the issue.

We recently stayed at the AC hotel for a long weekend and overall enjoyed ourselves. We were in a room with two twin beds and the pros and cons are listed below: Pros: - Get the breakfast, it's worth the convenience. - The hotel is more or less connected to a mall with a food court and grocery store (Continente) at the bottom which makes access to food very easy - The staff were very helpful in what they could control Cons: - If you get a twin room, as of 26 June, there is construction scaffolding all along that entire side of the building so don't expect much of any sort of view for what there is to see. The hotel is outside of a major highway so there isn't much to look at in the first place. I wish we would've been told about this during checkin and we could've decided if we wanted to keep our type of room or book elsewhere - Other than the mall, there isn't much around the area to see at all. Pretty much all of the major attractions and activities for Porto are located to the south 20 minutes away. Do not stay if you're looking to walk everywhere. - The twin room is extremely small. The beds are less than 5 inches apart and might as well be one bed. - The only storage is the closet and that is limited. Your luggage will likely be in the way, pack light. - The placement of the outlets are strange, one over the mini refrigerator where you can purchase the small snacks or drinks, one underneath the TV on the far side of the room and one next to the bed. For two people it makes it a bit awkward and limiting. - The bathroom door isn't a door at all. There is no latch and has a gap in between all sides. It's essentially a frosted glass swinging door that goes both ways. That being said, there is no real privacy and you can hear and smell everything that goes through that "door". Pack a spray. Overall not a bad stay but for the Porto experience and convenience I would book elsewhere.

No coffee machines in the room. Not very clean. Breakfast spread is very light. Definitely not marriott class

I have experienced a substandard matter during my stay. I stayed for business and need to work long hours in my room. Like all business travelers, tea and/or coffee is a must, right? There was no tea in the room and as they said coffee was limited for 3 capsules/day for the machine in the room. Marriott is my first choice in all business and pleasure travels and have never heard such a "coffee limitation" in the room service! Sounds very awkward. I wish hotel management changes this unfriendly policy. Best Regards

Dear Julio Warm Greetings! I am writing to inform you with regards to my current stay here at AC Hotel Porto and I must say this has been very disappointing so far. We were checked in by Carlos and I would like to commend him for making sure a smooth check-in process. However, all went downhill after we checked in. First, we were not aware that there is a construction on-going at the hotel and were shocked with workers walking by. The response from Front Desk was in an hour time (we checked in around 4-4:30pm) this will be stopped. As a guest perspective, I honestly do not think this is a solution. So i suggested that I would like a room change. Of course, the room change involved quite a lot of hassle and eventually, I made do with a queen bed as I really am here for a holiday just like any other guests and would like to enjoy without noise and an unobstructed view too. We then headed out to have dinner after sorting out the new room. I would have thought that a new mobile key would have been sent to me as well. I monitored from dinner until I came back to my room, still there was no change in my mobile key. Luckily, there was a physical key given to me so that I can access to my room. When I head to have a shower in the new room we checked in, guess what. The conditioner was empty and I was already showering half way. My family had to call the housekeeper to have a bottle sent over. My first thought would be, is the room even a cleaned and inspected room? How can there be no conditioner being filled up? When the housekeeper arrived, luckily my family was standing guard at the door, if not the housekeeper would have wanted to come into the bathroom to refill the bottle. He eventually brought over a new bottle so that I could use. I went down to the reception to express this concern and I would thought that proper solutions or empathy is given but I was pretty shocked with the reply from Nieves at the Reception. First, I had to tell her to update the room number so that I can have my mobile key sorted. FYI, I would have thought that proper identification is needed but she did not ask for this. Next, I shared with her about the whole issue of the conditioner and her response to me was, “this is a small issue and I have a solution for it.” Yes, it may be a small issue. But this should has already been avoided in the first place. When I spoke to her about the construction view, she mentioned that in the reception emails to guest, would have fine print stated that there is construction. I told her that I only received the standard Marriott Booking confirmation and I view it from my mobile, which is an ease for Marriott members. There isn’t any indication of a construction happening and neither was it informed to me on check-in. So, should I be blamed for this? I requested to speak with a manager and she told me that the manager will only return on Monday as it is a holiday tomorrow. Of course, I had to ask for your email so that I can sha