Verified traveler
2023 年 1 月 16 日
Reading over reviews prior to our stay here, I was forewarned that the pool area gets a bit crazy. I don't hold this against the hotel whatsoever. My son and I went to the pool area just after 5pm, but turned back to our rooms due to how many people were already in there. We decided to go back around 8:30pm. Still, at 8:30pm, it was pretty busy and children were playing "pool games" and it was VERY loud. As I am typing, I feel as I may come off as a "Karen." I want children to enjoy themselves and to have fun. I don't mind pool games. What I didn't care for was the parents not reigning it in one bit and allowing the running around the pool, shoving, dunking, etc. My son has Autism and it was far too stimulating for him, that he spent most of the time submersed under water. It was definitely worth sticking it out for about 40 minutes when everyone left and the two of us were alone.
The hotel was beautiful and the clean. The clerks were very professional and kind. The breakfast had many options, which was great. Check-in at 4pm is a bit late, but I was happy to find that I could check-in early when I called to check. All-in-all, it was a great overnight stay. I know the pool issue cannot be resolved. Just another warning to families on the chance their child cannot take the stimulation such as my own.
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