湖畔國際飯店

When we arrived the car park was nearly empty and we thought we had arrived at the wrong place, also there were no signs saying Reception! We eventually found the reception and thought the greeting was a bit frosty. We checked into our exec room which was excellent and looked out over the lake. The location is great for walks along the canal and there are several nice pubs within walking distance. Breakfast was basic but was cooked well and kept hot. We would return again.

Very nice stay with comfortable beds, will stay again.

The hotel manager was abusive and ******. Started shouting at us when checking out because we were a bit late in checking out due to disruption by housekeeping. I have never witnessed such foul language and abuse by someone who is management in hospitality. This person should not be allowed to work in such environments. I have had to lodge complaints everywhere as she made me feel very threatened for no reason.

Es un hotel Perfecto para pasar una noche, limpio y con buenas camas

Ho prenotato dal giorno 31 agosto all’8 settembre con e ordina il giorno 7. (Ieri) hanno preso i miei vestiti e li hanno tolti dalla camera buttati in una busta perché dicevano che il mio soggiorno era finito ho dovuto pagare un altra notte 80 sterline per dormire. PESSIMI

No se puede acceder a pasear al lago. Nada de fruta en el desayuno.

Redelijk ouderwetse inrichting

Room - Widow did not shut as it left a gap along the top and down the side where it should be shut. Curtains were hanging off one end and could not be put back as curtain fixings broken

Staff didn’t engage, when they were available they were talking with eachother. Had to search to find any members several occasions they were in the back in the kitchen as we could hear them but couldn’t find them as we didn’t want to go searching a food safe area. The view was beautiful, the “patio” needed some attention it was very creaky under foot and didn’t feel overly safe, the room was also extremely warm, had to sleep with the patio doors open to reach a comfortable level with the heat being shut off all day even.