宜必思格拉納達卡利飯店(Ibis Cali Granada)

Good, clean hotel

Everything was peachy except my room was the last one on the floor so the WiFi was weaker

I found this hotel last minute. I found out a few things could have been improved upon but this hotel was priced well and fit the description of exactly what we needed. Ibis is located in Granada which is safe and close to many attractions. The staff was very friendly and did their best to speak to me in English as I did my best to speak to them in Spanish. We checked in without a problem. One thing that I liked was that we needed the room key to activate the elevator. That and the security guard who is always at the front made the place feel safer than it already was. Our room was number 560. It had hot water which was great and the AC was the best I felt in Cali. The bed was comfortable but I didn't enjoy the pillows as they felt like they were full of air. We had a broken toilet that would run forever unless we pulled the lever back up. The safe was also broken which made me slightly uncomfortable to bring up at the time and also uncomfortable to have housekeeping come in. The TV would not work on any input. The hotel is kept well overall so I don't doubt that these things will be fixed soon. The room was small but nice and housekeeping did a great job with it. I've been at my fair share of hotels and it seems a little odd that there is no refrigerator or coffee machine. My drinks got warm pretty fast. I still found the room to be of great value withoit these things, especially on new years. The resturaunt was comfortable and pretty good as well.

When we arrived to the hotel, our room was cancelled, because the decided to provide our room to an sports team. My wife is pregnant and they didn't even assist us on looking for a room. Worst experience ever!

El aseo del baño terrible. Pelos por todas partes. La atención en recepción hostil. La tarifa cobrada no fue la acordada cuando seleccione en la aplicación y además dice impuesto incluidos y eso es mentira. OJO

Hotel was on a great location, in the middle of the city. The rooms were nice and comfortable. I felt safe and the staff were always nice and helpful.