Really great hotel; nice rooms, bedding, shower. Seemed like it was brand new but I didn’t ask. We had a king bed with this mini couch that we discovered pulled out to a bed. We walked to the Peace bridge which was nice. Stephen Avenue was about 1/2 mile walk and a ton of cool restaurants and pubs are there. This hotel has a cool rooftop and two restaurants but we didn’t get a chance to go. People seemed to like them.
Everything about our stay was top notch. The room was immaculate and had everything we needed. All staff we encountered either at the front desk, bar, restaurant or housekeeping were very friendly and ensured all our needs were met. The hotel is located very close to the City Hall LRT stop, so travelling around town was very convenient as we decided to NOT rent a car on this trip. A caution though, this location is not in the ‘heart’ of downtown so we found it somewhat limited if you want to go out and stroll around for shops, restaurants etc.. Since we were here visiting family, this wasn’t top of list for us. Also the breakfast was fantastic and fully met our expectations.
Very good breakfast meal served for our team. They were able to have it ready for 6:30 AM when we had an early game. The hotel was great about giving us a late check out when we had a late game on the day of our departure.
Worst hotel and services I saw in my lifetime. Not toilet tissue papers, body lotion in the room, you need to ask, even after asking not received body lotion. Dirty, Dirty and blackish beds, bed sheets, comforters, not daily housekeeping, so loud from other rooms, windows don't have proper curtains for privacy, some portion left open so any one can see into your room while walking on the lobby. Booked 3 night, was thinking it is cheaper but wasn't. 180 per night. and they are saying economical hotel. Forgot to checkout as was in impression that I have 4 nights booking, huge penalty for late check out, asked to stay, they told penalty + 180 $ per nigh. I got Holiday Inn by $ 115/night, excellent rooms and services. Even worst behaviour....... DON'T stay any time!!!!!!