WS海灘度假村及水療中心

While I was initially drawn to WS Resort and Spa Goa by its beautiful photos and promising amenities, my stay unfortunately fell short of expectations. The room cleaning was inconsistent, with dust and visible stains in some areas. The pool, which was a major selling point for me, was often overcrowded and unhygienic. Additionally, the service at the restaurant was slow and inattentive.

My stay at WS Resorts & Spa in Goa was nothing short of a nightmare. The staff at this hotel displayed a shocking level of irresponsibility and arrogance. The rooms were not cleaned properly, and basic amenities like bath towels, floor mats, and extra beds were not provided, despite repeated requests over a two-day period. The management's inability to address such fundamental issues speaks volumes about their lack of commitment to guest satisfaction. To make matters worse, the rooms lacked even the most basic provisions, such as water bottles. The swimming pool, touted as a feature, was not only small but also far from clean, rendering it practically unusable. Adding insult to injury, the hotel charged extra amounts when settling the bill with a credit card, a deceptive practice that left a bitter taste in my mouth. My experience at WS Resorts & Spa was the epitome of a hospitality disaster, and I strongly discourage anyone from subjecting themselves to such an ordeal.

Disgusted by this hotel management. Booked room through Agoda on arrival told they do not have my booking. First person tells me to cancel my Agoda booking and rebook on their website. After I refuse next person spends hour telling me that the hotel is not a FabHotel chain as advertised on Agoda so the haven't my booking. They then find my booking saying it's on a different Fabhotel portal. They show me to a tiny dirty single room, I booked a deluxe room, they don't say anything until I complain then tell me the hotel is now full as they only just found my booking. They expect me to stay here. Only plus point the FabHotel manager not from this hotel helped me find alternative room.