潘梭爾夢波飯店

The room in the picture that I booked was not the one they gave us. The small TV wasn't working, a glass missing on the window, making it not cold from the old AC. The front desk lady was kind enough to offer a room upgrade but I had to give all my cash because they wouldn't take a card for the difference in room rate. Don't be fooled by parking, no place to eat breakfast, just like what they advertise. The roads to get there are next to impossible to pass through. Both staff were nice (we saw only 2 people working) for accommodating us and our request. I just didn't get the chance to tip them because I gave them all my cash for the room upgrade. The room they moved us to was okay, but the toilet floor was wet from a leaking pipe (or toilet?). There's still a lot of room for improvement in this place, they can keep their staff. Gles was very nice and apologetic, she did everything she could to accommodate our request. It wasn't their fault why Dreamwave is getting a bad review. It's the place, not the staff.

Staff are friendly and accommodating

Been before and always is great. Everyone is so friendly and the water is always clean and warm. Very healing

Will NOT recommend this Horrible place to anyone. The roads leading to the property was flooded. The property had a stench of foul fish smell, The dogs were incessantly barking day early morning and night time. Roosters were crowing at dawn. The whole property was rundown and dirty. The beds were worn out and uncomfortable. The staff was nice but that is the only positive thing about the whole place. Karaoke was so loud until 3am. The pool water was being changed every 2 or 3 days but they do not clean pool itself. The room smells musty and there were molds on the baseboard.