My 5th time here and another 5 star stay. The staff are wonderful. Cristina on reception is great got a lovely welcome on arrival and the 2 new reception team are just as good. Unfortunately I had to raise a complaint about noisy neighbours this was dealt with efficiently. The bar staff: amazing. Francesca remembered my drink of choice from day 1 and the other staff on the bar, sorry I cannot remember your names, were just as good including the 2 new lads. The 4th floor housekeeping lady was great always took the time to say good morning with a smile. The room was super clean, given a spruce everyday except Sunday when the hard working housekeeper got a day off. This was the first time I’d been on the front of the hotel and was a little concerned it would be noisy, but no I slept like a log possibly helped by a few bacardi and cokes (the measures in the hotel bar are great) had a lovely big balcony with great views. The pool is great with plenty of sun loungers and again spotlessly clean. Food: breakfast each day was amazing with lots of choice and HP sauce. Good quality juices and great coffee to cure the hangover. The evening meals were good with a varied menu including Sunday roast and Spanish dishes. Entertainment every night and was varied and good standard. Plenty of sports on what seems like a million tv’s in the bar, so even when you go to get your next drink you don’t miss the action. There were couples and solo travellers staying and those I got talking to were lovely. The hotel is such a happy place and I could not think of staying anywhere else in Cala Bona. I hope this hotel stays family run for years to come. I can’t wait to get back there next year. Team Sur, thank you for another amazing holiday.
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55 評價