凱魯Lighthouse Zipline附近住宿

We went to this Pousada 3 times now. The staff is always helpful and friendly. It is has been continuously renovated over the years. The breakfast room is now very new, specious and modern. Breakfast has a good variety and is tasty. There is a new part that is being built. The pousada is clean, is very nicely located centrally, but quiet at night. The rooms do need some upgrade, therefore one star less, but this should not keep you from booking there.

This place is excellent they looked after us from the moment we arrived. Our room wasn’t ready so we got sent up to the bar had a few drinks until it was ready. There are two buildings one is at the sea front the other is street view but we had a spa bath and the view wasn’t bad at all. Good hearty breakfast really nice staff all greeted us and when the boat had no tickets left the receptionist NETE did everything she could to help us and to make sure we got home to the point of offering to go to the docks and messaging to make sure we were ok.

My husband and I were in Morro de São Paulo to celebrate our honeymoon. As it was important for us to celebrate this occasion we decided not to look too much for money, so we decided to stay at Minha Louca Paixão. At arrivals we were given two glass bottles as the property has a sustainable approach and we liked it! The receptionist that checked us in was a bit unmotivated, not sure is her usual approach or she’s just like that. Anyway, she told us that the water in the mini bar in the room (in cans, specifying they were blue and orange - still and sparkling) were included in the price. Unfortunately at check-out we have been charged for them even though we explained we were told they were free. We booked one of the basic rooms as they were too expensive. Despite being the “cheapest” option the rate is overpriced or, at least, for what we got. The room was not very comfortable, one socket close to the bed (and when we asked at reception for an extension lead we were told to enjoy our stay. Even if it was a joke, in my opinion must be avoided as it is our business what we do during our holidays. All the other sockets were occupied for the devices in the room (fridge, television, etc) The lady that was close to the reception (from the housekeeping team I guess) heard our request and went to check if they had one, no luck. For the money we paid we were expecting them to try to find one. In the room we found a welcome card (not sure was just specific for us as it wasn’t mentioning anything about our honeymoon and a voucher for 2 free drinks). The glasses of the windows were dirty. In the balcony there was no hammock (on their website there is written that all the rooms have one). When asked to reception we were told that some rooms might not have it and then told us that somebody would have brought one. No one came. We had to ask again the following morning. The bathroom smelled as damp. The wire of the hairdryer was completely full of mould. The drain of the sink was very slow and the bathroom got blocked more than once. The breakfast was great, all the people working in the restaurant/bar were amazing. We only had an inconvenient with a meal as we asked for a moqueca de camarão and we were charged something else instead. This happened as the online menu was not the same as the one in the restaurant. Luckily this has been sorted at check-out as it was not our mistake. We specifically ordered the mentioned dish and we were not told that was no longer in their menu. The pools are beautiful, however they must have regular maintenance - they were damaged by the passing time. Should the price get lower (we spent over 8,000 R$ for one week) it might be worth going back, otherwise, we won’t recommend it .

Lugar ideal para descansar e aproveitar a praia com a família. Viemos com os nossos filhos pequenos e tudo funcionou muito bem para nós. A maior parte dos hóspedes são famílias com filhos e casais; muita tranquilidade e nenhuma badalação. Acesso: Viemos pela via aérea, foi um voo muito rápido e tranquilo, a aeronave em que voamos foi um Cessna Caravan e estava muito bem conservado, com um preco razoável pela comodidade. Infraestrutura: O lugar foi muito bem pensado para o que se propõe e em geral a propriedade está muito bem cuidada, existem alguns pontos a melhorar e algumas reformas pontualmente necessárias, mas em geral atende realmente muito bem; celular quase nao pega, o que considerei uma qualidade, tem wifi, mas o melhor é nem usar para nao atrapalhar a experiência. Atendimento: Todos os funcionários foram muito cordiais, mas há muitos pontos disfuncionais que geram pequenas frustrações, por exemplo o sistema de cobrança é cômico, com certeza gera mais perda de receita para o hotel do que perdas na experiência dos hóspedes; você recebe um cartão de consumo na entrada, se você esquecer o cartão no quarto ou ele estiver com outro membro da sua família você poderá não ser atendido; pior, alguns produtos só podem ser pedidos a determinados garçons, nem pense em conseguir um sorvete na praia, por exemplo; como eu disse, são pequenas frustrações que não chegam a atrapalhar, mas poderiam ser resolvidas para melhorar a experiência do cliente (e com sorte, as receitas do hotel). Poderiam continuar a usar o cartão, mas anotar em uma comanda fisica ou eletrônica quando necessário, nada que não seja feito em outros hotéis. Os funcionários poderiam ser mais solícitos com pedidos ”de outros departamentos”, afinal o hotel não deveria lembrar (apenas nesses deslizes) uma repartição pública. Alimentação: o café da manhã é bom, mas não impressiona, já o menu a la carte foi um sucesso, os preços são um pouquinho altos e não estão incluidos na diária, mas nada demais, especialmente pela qualidade do que é servido. Localização: muito longe da cidade e do agito, há um transfer gratuito e táxis para os demais horários; mas para quem quer descanso, a distância não é problema, mas atributo. A praia é perfeita para crianças, na mare baixa fica extremamente rasa e morna, ja na maré alta fica perfeita para o banho e muito calma. Conclusão: os pontos positivos são imensamente superiores, aproveite a tranquilidade do lugar e do povo para relevar qualquer pormenor e vá logo para o Patachocas!