開羅尼羅河廣場四季飯店(Four Seasons Hotel Cairo at Nile Plaza)

افضل خدمه من حيث سرعة الإستجابه لأي طلب بالإضافة الى النظافه والإهتمام بالخدمات وكذلك حسن الإستقبال وخصوصا من الأخ مهاب في قسم الإستقبال ويمتاز جميع الموظفين بالمهنية والرقي في التعامل ولا شك بأن الفورسيزون نايل بلازا من افضل فنادق القاهره

The hotel and staff were phenomenal. The reason I took one smile away for facility, was I wanted to get a pedicure and they gave a referral in the mall that was terrible. They should not refer anyone there; it was uncomfortably juvenile in the environment. I ended up leaving after waiting 30 minutes listening to workers talk, argue, show pictures on each other's phones. Other than that, it was an incredible experience. Khaled Abdelkhalek with the concierge was outstanding. He was taking care of every need. I booked 2 tours thru 4 Seasons with Marwa, she is on an entirely different universe, so intelligent, kind, intuitive, and I could keep going with praise. If you ever need a tour, she is the one for you!! I also had Mohammed as the driver, between Marwa and Mohommed, they are the dynamic duo. I feel so fortunate and honored to have met and been able to spend time with them. I had several hours to wait for my flight, so I sat in the lobby and had something to eat and drink, they were so accommodating. I do not recall if her name was Daliah or Liza but she was great. Took care of me and was very kind. I travel a lot alone, and it can be tricky sometimes, but the people at the 4 Seasons made it seamless and like home!

The lobby was very welcoming and high end. Property was implacable. Food choices and room service was excellent. Staff was extremely helpful. The room itself was big, comfortable with a nice view of river Nile.

My first time at a Four Seasons and it did not disappoint! However, if you're going now (April 2023) beware that the pool is NOT OPEN and under renovation. I was devastated when I got there because we had booked an extra few days just to relax by the pool. But, the staff was amazing and arranged for me to have a pool day at the other Four Seasons in Cairo that was only 7 minutes away. They went above and beyond to make sure we had a great stay.

Beautiful balcony view of the Nile with friendly, courteous and attentive staff and many wonderful dining options. Thank you to Mariam and all the other delightful staff for our relaxing stay prior to our departure from Cairo Michael and Jennifer Millett

This is the priciest hotel in Cairo; but you have no where to relax outside of your hotel room. We actually went to Ritz Carlton on our final day to enjoy it pool. On the 2nd day at Four Seasons, we smelled cigarette seeping from the hallway. We called and was assured we were on a non-smoking floor. On the 3rd day, we found cigarette butt on the hallway and took a photo to show to the manager; on the 4th day, the cigarette butt was still there; we took another photo. We are very disappointed with this property.