凱恩斯鄰近Oakville Parade Park的飯店

Be very wary staying here. Not only did they muck our booking up for wrong month , but decided to take money from our credit card and when disputed with the bank they blatantly lied saying I received keys and was there and stayed. They stated the booking was for 2 adults and 2 children which it never was. They also had my name wrong. The manager would not return our phone calls and got to the point where they wouldn’t answer the phone at all. We fought this to the end and eventually won but I have to wonder how many other people this has happened to . Very dodgy

酒店真的太棒了，樓下海邊各種餐廳，凱恩斯的海鮮太好吃了，餐廳人氣太旺，去晚了都要排隊，離去大堡礁碼頭非常近，步行五分鐘即可到達，在土澳這種地方Hilton做的已經很好了，窗外望去就是海，坐在陽台上享受水果超讚，晚上還可以沿着樓下海邊散步，超級chilling!房間每天都打掃的很乾凈，Receptionist 都非常有禮貌，下次來凱恩斯還繼續住這裏！

Service upon arrival was great, and stayed that way from all staff the 4 nights we stayed here. 3 of us stayed in a 2 bedroom self contained apartment. Well appointed, tidy and clean. Large shower and bathroom. only gripe was water pressure and temperature, both fluctuated considerably, but liveable! Scones every morning. Very good value for money, will stay again

對於想要捕捉Trinity Beach城市風采的旅客來說，三一海灘俱樂部度假公寓是一個理想的選擇。飯店距離Kuranda Railway Station僅有7km。在該地區觀光很容易，Revolution skincare、Shiatsu Healing和Avoca Body & Skin都在飯店附近。從飯店出發可方便前往市內的眾多著名景點，包括Tropic Rides Mountain Bike Shuttles and Tours、Cable Ski Cairns和James Cook University。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備、空調和衣櫃/衣櫥，滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好電熱水壺，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。飯店提供的體育和休閒設施，旨在為旅客營造多姿多彩的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!

This is definitely a place that is orientated more towards families rather than couples. What was good was the friendly staff throughout the resort, the food and beverage service and the convenient underground parking. Stayed in a deluxe king room on the fifth floor overlooking Cairns city which appears to have been recently upgraded. Room smelt damp on entry and after the first shower it was evident why. It is hard to believe that someone designed the shower so that water flowed directly onto the floor and out into the living area even when you had the least amount of water flow possible. Wee bit of a design flaw I would suggest. Also, when booking a King size bed it would be a good idea to ask guests if they want a second bed in the room along with connecting rooms. I personally have no wish to have connecting rooms unless I am staying as a family. This door along with the front door were not particularly well sealed and you could here plenty of noise from outside and next door. The balcony is marketed as being intimate in yet has one chair and being a connecting room has nothing between you and your neighbours balcony. Hardly intimate. Based on the reviews I am sure this place is perfect for families however, there are better choices for couples elsewhere in Cairns.

Fantastic place staff are so helpful the other backpackers are fun to talk to,the cleaners are fantastic,the pool is great clean also the spare is very relaxing the bed in my room was really comfy air conditioning was cold didn't need at night time,it's across the road from cairns central the Mair shopping centre,the Grand hotel is just up the street $10 200gm steals are really nice and the beer is cold . So over all great stay thx YHA

A great hotel. Staff were all good but Cheri was exceptional. Nothing was too much trouble. Breakfast very good. No complaints at all. We thought the place was exceptional value for money. It would have been nice to have stayed longer but onward flights were booked

#房間小# #衛生差# #位置偏# 酒店晚上七點工作人員就下班了，整個酒店沒有一個工作人員。第一天到酒店時已經七點過了，一直聯繫不到人，攜程的電話打過去就是我們麪前的前台，沒有人在。後來嘗試了各種方法才聯繫上。 前台給人大媽態度很好，幫我們訂了第三天早上七點過的出租去機場。 房間比較小，感覺不是很舒服。一共定了三個房間，其中有兩個沒有被子衹有被套，晚上很冷。 位置很偏，在凱恩斯本來就不大，但是要想找到稍微看得過去的餐食和超市，要走很久。 早餐一般，七點準時開，衹有果醬抹麵包和飲料和麥片。

沒有早餐，房間很大很乾凈，可以住4個人，一張大牀2張小牀，牀很舒服，房間裏還可以做飯，廚具很全。地理位置優越，離超市和海邊很近很方便，房東老太太人很好很熱情。下次再來凱恩斯還住這裏。哦，忘記說了，貓咪好可愛哦！