We stayed at this property for 3 nights in a 2 bed apartment and paid just under $800. We had booked an upper level apartment but were placed on the 2nd floor (apartment 10). The place was roomy and clean, although a little dated. Unfortunately on our first night we were woken around 11 pm with a putrid sewage smell that remained strong all night. It was so bad that we couldn’t sleep at all and spent time searching for dead animals as we weren’t sure if the plumbing could produce such a smell. We could also hear occupants in the apartment above going to the toilet. We complained the next day and were advised that this has happened before and it was explained away as an old building issue. A candle was placed in the apartment and the manager advised she’d put disinfectant down the drain holes etc. The 2nd night was better but the third night the smell was back again (although not as bad as the first night). We were disappointed to lose a whole night’s sleep and not be offered a move or compensation, particularly given we’d paid over $250 per night and had booked for a high level apartment. Wouldn’t book again.
翻譯