The blankets were stinky, poor pathetic breakfast very limited. Continental breakfast only comprised of tea/coffee, bread, butter,jam , peanut butter and strawberry yogurt, for a ridiculous price.
Requested early check in , receptionist promised to call when room was ready, never called.
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Verified traveler
2023 年 11 月 20 日
Stayed at the Hibiscus suit which was nicer than the Orchid since you get a sink, cookware and microwave if you need one. It was also brighter than the Orchid which has dark furniture. If you want a fancy hotel stay elsewhere, this is a budged hotel. The bed was very comfortable, I'm very picky and need a soft bed. The shower is big and spacious with a rain shower head. They have gated parking which was nice. The location is ok kind of far to walk downtown so we would park closer and then walk unless we just drove into downtown. House keeping didn't do much cleaning.
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Siobhan
2023 年 9 月 24 日
Great customer service, large clean room, really handy having the washers and dyers and airers on each level as we had washing to do. There is a toaster, cutlery, crockery all in the room, a nice touch to have a cold jug of water in the fridge ready. We have paid a lot more to stay in “nicer” hotels but we absolutely loved this one, I would absolutely stay here again!
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Andrew
2023 年 9 月 2 日
8 day stay. Most of the staff were terrific but one was very rude to me twice and I wanted nothing further to do with him. The first room I had was on the ground floor and was very noisy with people walking past all the time. It also had a blocked drain and smelt musty and mouldy. I requested a change which the staff happily did and the 2nd room was much better - quieter, cleaner and brighter.
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Duncan
2023 年 9 月 30 日
Ideal for my 1 night stay close to Cairns airport only a £10 taxi ride which considering there’s no public transport it’s ideal. Hotel is a little older so facilities are a little dated but overall very cleans comfortable. Eat at the Thai restaurant at the hotel great food.
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Sophie
2023 年 8 月 18 日
Great facility, around a 25 minute walk from the centre of Cairns down the esplanade. Staff are extremely helpful and friendly. Our room was great, had shampoo and conditioner and fresh towels every day. There are 2 pools, laundry facilities and a carpark. On our last day we checked out early for a snorkelling tour. Staff held our luggage and there were showers available when we returned for us to freshen up before our flight
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Patricia
2023 年 9 月 19 日
Though we were there for only one night, the location was ideal before we headed north to Port Douglas. We were able to enjoy a quick meal at Fin,Fin and then head to our room.
The bed was comfortable and firm, which suited us.
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Lyn
2023 年 10 月 15 日
Location was perfect for my purposes, and price was affordable. Overall room presentation was clean and comfortable if showing some age. As with all humid locations, attention to mould in the bathroom could be better, but evrrything else spotless.