加納東南波由特飯店 by IHG

Food was adequate, nothing fancy but certainly edible. The only fruit was oranges (I'm allergic to citrus). The bed was very comfortable and the room and bathroom were very clean,

Only 1 staff, I was first in line. Staff was on the phone for over 5 minutes. Others had come in behind me to check in as well. The person at the counter seemed overwhelmed, asked me how my day was going twice, and didn’t seem to realize we had just asked how each other were doing. The room was average, bed was lumpy with “dents” in the mattress from years of previous guests. The room was incredibly quiet though, didn’t hear anyone else and the place was full. They allow pets and we had our 3 dogs with us. The back of the building had poop bags with garbage cans available. I would stay here again but not pay for the upgraded room. Didn’t seem like much of an upgrade except for my bank account.

Upon arriving to the front desk, Place looked amazing. We went to get our luggage. It was not directed to the elevator that was clear at the other end of the building and looked like a service elevator due to whole hotel was under renovation as told by one of the workers doing the renovation.. after entering the room it was a smell and everything looked old and ready for repair would’ve appreciated a heads up prior to booking

Bed was comfortable. Modest accommodations. Not usually where I stay but it was clean and comfortable and worked for the night passing through

Nice pantry selection and friendly staff Staff was friendly and helpful. The hotel offers a nice selection of instant/ frozen meals and snacks for purchase which worked out great for us. The hot tub was okay, it would be better if the water is hotter.

Talk to two people about late checkout and a friend with both and still got woke up at 11:00 AM instead of the 1 PM like they said they would allow us to have. We got in after 3:30 in the morning due to storms so we were hoping to be able to sleep in, but we couldn’t be left alone to sleep. Very frustrating. Then the lady in the morning at the front desk act like I was inconveniencing her when I was checking out because she had to call me to see if we were checking out at 11 when we had confirmed it for 1 PM.