巴特勒萬楓飯店(Fairfield Inn & Suites Butler)

This is normally a wonderful place and I have stayed here several times. However, they are in the process of remodeling which is a good thing, but I wish I knew. The cleanliness I believe was due to a room not being updated. The ceiling was starting to fall down in the tub area and the tub itself was rounded giving me maybe a foot in width to move around.

Under construction not told before hand had cracks in window, ants, tub didn’t drain, soaps and shampoo empty, completely awful bed and pillows, no tv stations except sports and garbage, would like my money back

Night person wasn’t very helpful or knowledgeable about places that were open late for food - said we had to go online to check. What if we didn’t have a smartphone?

The property is dated. Admittedly there is a sign on the door saying that they are upgrading the property. It would have been nice to know that. Check in was slow.

Bedbugs!!! Thankfully the woman at the desk canceled my reservation as soon as I requested to leave.

Service was fast, friendly, and efficient. I would recommend this location for any future requests and will stay again next visit.

There was bed bugs in the one room it’s really not that clean people are friendly that’s about it

I’m giving this one 3 starts because I think after the renovations are complete, it will be nice. Unfortunately we came in the middle of the reno tho so it wasn’t great. Not awful though. Aside from the wires hanging everywhere under the TV, I thought our room was nice, very clean. It was not the room I reserved though, I wanted 2 double beds and we got a king room -NOT with a foldout couch. We were only there one night so we made it work. Breakfast was from 7-10am, we got there around 8:30 and not a lot was left, and no plates? 2 out of the 4 chocolate milk cartons I took for our 3-year-old were spoiled, straight up chunks came out and they were dated for 10/12, (this day was 10/8, so not the hotels fault.) One narrow driveway to pull in to the parking lots and as we were coming in after a long day of travel, a van was being towed and the tow truck was taking up the entire entrance so we had to sit for 15 mins waiting on him, again not the hotels fault but super annoying. Overall, could have been worse. Once the renovations are done I think it’ll be a nice place to stay. And hopefully more lighting in the parking lot. Front desk lady on Sunday 10/8 was also very nice!

Property was being remodeled, so did not have access to pool or exercise equipment. Outdoor grounds were not clean.