坤甸商旅

不錯,乾淨,很舒服,這家酒店的服務很棒,很有禮貌,很好。很高興見到塞林女士, secound time visit pontianak,真的很好。我會再次回來,絕對入住這家酒店。

Really good hotel! If you have experienced ‘4 star international luxury/business hotels’ in provincial Indonesian cities you are in for a very pleasant surprise here. All staff I encountered were pleasing and helpful. The general features of the hotel are good, although when there is a band in the large reception level bar it is rather noisy in the rest of the lobby area. Reception efficiently arranged cars for me on several occasions. The reception staff can understand simple English and as a non-Indonesian speaker I had no problem with any requests. The Cinimon restaurant served me a very tasty and interesting nasi goreng with chicken sate. Breakfast was excellent with a wide range of dishes - the fried, the spicy, omelettes, noodle and rice dishes, salads and various pastries including freshly made pancakes and waffles. There could be a wider selection of fruits, just three with only two one morning. However, an impressive breakfast offering. Room was a standard type with a shower in the bathroom. All things worked, shower good. Two large towels but no small ones. Bed comfy. Air conditioning effective. I stayed twice; first had city view and the second an small internal courtyard. The only obtrusive noise was a 4.00am called to prayer but that’s inescapable in many Indonesian cities. I heard this over two nights in the city view room but nothing in the other room I stayed in. I would happily here again.

Nice place, center of the city, Excellent breakfast and good service by Miss Uut n all team. Very good and recomended place to stay when you visit pontianak, nice place to hang out and have meeting. Keep up your service of excellent

I would say it was a great stay. As a long staying guest ( Feb 2020 - May 2020 )the entire staff has never failed me with their services, from the front to the back of the staffs. Lobby ambiance was so warm with the interior. The hotel located in the main street of Jl. Gajah Mada where we can find many street food vendors at night. Coffee lovers would like to spend their time at KEKO ( kedai kopi ). Yet, coffee terrace in Orchardz Hotel Gajah Mada could not be missed. They offered live music on the weekend tho. They served live coffee ” traditional serving ” during breakfast at The Ritz Cafe. Kenny made special coffee . Thank you Orchardz Hotel Gajah Mada team. Keep up the good work!!

床單被套都有很明顯的污漬（前輩留下來的那種），每日房間打掃都會忘記一些東西（例如捲紙沒有不更換，紙巾沒有不添加，毛巾牙刷沒有放置）其中有一次我去前台找了三次才把毛巾送上來，每次間隔有一小時，整晚都在等……

酒店下面是酒吧晚上太吵了，要到凌晨3點酒吧下班後才能安靜下來

處理我們4天住宿的Ibis Pontianak團隊的優質服務令人難忘。前台的服務非常出色,特別是Verena女士爲我們提供了五星級的房間安排服務。早餐品種足夠,菜單每天都有變化,可以改進的是歡迎飲料的選擇。

由於家庭緊急情況,我訂了3個房間8晚,甚至沒有在那裏住一晚。由於一些原因,我訂的房間燈光差。房間也位於酒吧和咖啡館的同一樓層,所以吵得要命。廁所也散發出難聞的氣味,看上去它可以使用一些硬擦洗。按房間提供的價格(IDR360.000++),我本來會容忍房間條件的。但是開車出去買點晚餐後,回來一個很擁擠的停車場,一開始保安隊無處可尋,沒有提供任何事後的援助。當我要求他們幫助我找到一個替代停車點時,他們也非常粗魯,因爲我是客人,並支付了住在那裏的費用。這是我最後的稻草。然後我決定當天晚上退房酒店。前台接待員也非常非常粗魯,在整個退房過程中根本沒有幫助。我會向任何人推薦房間嗎?是的,如果你只是停留短暫,想要在附近找到食物的輕鬆。但如果像我計劃的那樣長時間呆在一起,最好找到一個更合適、乾淨、舒適的住宿。

Kamar nya bagus AC nya dingin perlengkapan air minum ad misal teh kopi air 2 butik

Brief stay unfortunately as the hotel offers many creature comforts including large well appointed rooms and great dining. Reception very good service. Refreshing welcome drink was offered and accepted with pleasure.