「The good: 👍
The location is excellent, close to shops, beach and all you might need.
The food is good, although sometimes is kinda repetitive there's great choices and is tasty.
There's a great selection of drinks even though not the greatest brands still very enjoyable and the bar and restaurant staff was always pleasant to speak with.
Animation crew and the shows were excellent and really made the stay even more pleasant.
Rooms are big and spacious even if decor is a bit outdated, our room had amazing views.
The main pool and the surrounding areas are beautiful and well kept. Just wish the Laguna beach pool was also heated.
The bad:👎
Room cleaning was basic(spider webs in the bed lamps) but beds were made and fresh daily, most days they wouldn't take cups out.(we always bring water back to the bedroom)
All reception staff were great and pleasant to deal with exception of Anna which was dry and sounded rude when I asked about shampoo/soap replenishment.
Shampoo and Shower gel are only available when you start your stay(one sachet per person) these are not replenished daily, never experienced this on any hotel I've ever stayed. You'll be forced to go buy some in a shop.」
「對於年輕家庭來說,這是一個不錯的度假勝地。請注意,飯店距離 Playa de america 海灘很遠,位於陡峭的山坡上。我們的房間在山頂,幾乎感覺要爬四層樓才能到達房間。熱食中的素食選擇有限。這在加那利群島的任何其他度假村都很常見。所以要做好妥協的準備。
我們有4張單人床。如果你們是一對需要一張雙人床的夫婦,這可能是一個問題。
儘管酒店遠離海灘,但停車費為每天 5 歐元。這是他們應該免費提供的東西。由於山勢陡峭,無法在室外停車。
由於我的妻子患有氣喘,我們要求將房間移到較低的位置,但運氣不太好。」