波頓熊飯店

Extremely disappointing evening meal. Service started well, but menu choices were underwhelming. Service deteriorated as the evening progressed and we eventually waited 20+ minutes for desserts...and there was hardly anybody else in there! Portions were mean and it was all overpriced. We definitely won't be returning.

I visited this hotel with my mother for my birthday. We had a lovely weekend. The staff were very accommodating and couldn’t.t do enough for us. We will certainly visit it again sometime. I would definitely would recommend this hotel it’s quaint and peaceful.

A super hotel just outside of Bournemouth. It is easy to get to, in a quiet location and with a large car park. The welcome and signing in was good. It is spacious with good lighting. It is all very clean. Our room is large, the bed good and a fantastic shower. Breakfast was very good.

The worst service I have ever had in an over priced restaurant. Extensive expensive menu with plenty of choice but clearly not enough kitchen or waiting staff to provide any service. From the time we sat down I had to go and find one of the two staff working to get any service at all - firstly the menus, then someone to take the order, then to get any drinks, and after nearly twenty five minutes wait I had to find a member of staff to see when our food would ever arrive. When it did eventually arrived all our dishes had clearly been ready for some time and were all tepid. Exactly the same happened with the main course and with the desert - I had to go to find a member of staff every time we needed to order or were waiting for yet more tepid food. When eventually I went to pay the bill, as clearly no one was coming to take payment, the member of staff behind the desk (where he had been doing nothing for some time) got up and walked out of the restaurant as I approached him, and I had to wait for some time at the bar to make the payment. If you have plenty of both money and time and enjoy tepid food & poor service - this is the place to eat.

The most luxuriously comfortable room. Very helpful staff that assisted me with my luggage. The breakfast had a great choice & was delicious. Perfect location for the New Forest. Will definitely be back. Thank you for a very pleasant stay.

I stay away from home a lot and book different venues. This has to be the best room/ensuite I have stayed in so far in 2024 (now in October). Room was lovely, bed was super comfortable. There was a desk to work at in the room, wardrode for hanging clothes, good sized TV on the wall, chairs next to an easy table, wall fitted aircon unit. Ensuite was a great size, with a sensor night light so you did not have to turn on main light in ensuite.