卡桑德拉飯店(Cassandra Hotel)

I would love to Stay there again. Friendly staffs and good customer service

Hotel looks dark and old from the outside but inside is clean. They are renovating some rooms and elevator is still not working yet. Handra, the front desk person, was so nice and helpful. She also gave us list of restaurants to try around the area. There are tons to restaurants in this neighborhood.

I really enjoyed my stay here at the Cassandra hotel. I had some issues with my credit card, but the staff was very nice, helpful and accommodating. Although you can tell that the building is old everything and the room itself was very clean and comfortable. There are some renovations and repairs going on, but they weren't disturbing in any way. It was also pretty easy to get to the skytrain or bus station for public transportation, only a few minutes walk. Overall I'm very happy and would saty here again ☺️

I found the room itself to be inadequate. The shower was very weak and was either cold or scorching hot. The parking was tight and felt unsafe! The staff seem nice but if you express anything to them that you needed they responded in a very passive aggressive manor. the cost of this pace was way too much for what it is it is not nice at all!!

This hotel is an unassuming gem. The staff is amazing! I witnessed many kindnesses and saw how they handled some difficult patrons. Handra is so great and showed us around. The construction is on goung, but renovations are needed in spots. The staff was so lovely and invested in our comfort. The location is a bit outside the downtown, but the Sky Train is close and cheap. The neighborhood is busy, but the area is safe, clean, and fulled with retaurants of all varieties. The Philippine restaurant up the road is lined up at all hours (delicious too!). This stay was fantastic!!!

Arrived to a 600 a night room, which was dingy and the staff was rude. When I complained that this was the room I was getting for 600 after lugging my suitcases up 3 flights of stairs at midnight, to a family screaming in the hallway and being let into a dingy room the check in clerk got extremely offended and told me I was no longer allowed in the room and kicked me out calling the police who were shocked that this was even happening when they arrived. Would not stay here again, do not recommend and DEFINTELY not worth more than 80 dollars a night. This is like a dated Motel apartment , that slapped a bit of paint on the walls trying to be a hotel.

The front desk closed at 10:30 and unfortunately our flight was delayed so we couldn’t get there before it closed. We had communication with them how to access the codes for getting in the lobby and our room. Sure was glad the codes worked! The elevator was non functioning so we had to carry all our luggage up three flights. Bed mattress was way past its useful time. Uncomfortable pillows also! Was very happy to leave in the morning, will NOT repeat at this hotel. Had seen such great reviews on this hotel…clearly were written by people that weren’t guests.

The hotel was terrible - we travel from Yukon Territories. Through ******* paid for out hotel and got to the hotel and it was closed no staff around and noticed a email ( had no phone service to let them know we where out of town ( even ******* ( viral agent ) got to Vancouver - and couldn’t check called their number many times and had no choice but to sleep in our vehicle now we lost $496.00 no refund and Cassandra hotel never even called us back tried getting a hold of ******* only viral agent worst holiday ever and will never use This travel again