伯利灘環境飯店

We stayed in a 2 bedroom/ 2 bathroom apartment on the 11th floor. Very well appointed. At present it is very noisy at night as the lightrail lines between Broadbeach & Coolangatta are being built & most of the work is done at night. The line is being built on the highway which is right next to the apartments. We were not advised of this when booking.

We booked a room with a water view. To find, on arrival, the room had no water view but it had a great view of the busiest highway going. Which kept my wife up all night. The rep for the establishment said they had not been sent the right information as what our room should be. But she washed her hands of it and said we chase *********** and booking.com's subcontractor. We felt she did not care. So, at significant cost, we checked out and went 100 metres down the road to an establishment with the room we wanted.

The Ambience is in a fabulous location and walking distance to eating, shops and beach. We love staying here. We have stayed in 2 different apartments in the past 12 months and the furniture mainly the couch and bed are in very bad shape. One apartment was also short on proper utensils..such as a sharp knife. If your stay is only a couple of nights it would be fine but if you're staying a couple of weeks it is annoying and I found I had to purchase kitchens items myself for our stay. As this accommodation is 5 star I do expect more. Lots of left over fingerprints on kitchen cupboards, windows and mirrored wardrobes. We will stay again as we love it here but it's disappointing that the apartments aren't keep up to date.