The receptionist checked me in to the wrong room and text me in the morning to say I should change the room acting like it was my mistake! I have decided to check out completely and leave. Now they are asking me to come back physically for my refund, though I paid by credit card. The latest and most amazing response from the hotel is that I should remove my review before they give me back my refund, and I still should come back physically for it! Can you imagine?
翻譯