The staff here are always amazing, two security gentleman at the door stood out unfortunately I did not not their names. Ever so polite, attentive and helpful
The facilities are good, beds are comfortable. Unfortunately my room was on the side where the City Link buses park, this gets very noisy in the morning as they leave their engines running from 6:50am until they depart at 7:30am. Very annoying when trying to get lie in.
service was largely excellent, some restaurant staff were excellent as Zimbabwean people always are but I met one lady one morning, who was having a bad day...we discussed it and she sorted herself out. housekeeping staff always left my room with no spare tissue -annoying. I think this should be basic standard that there is always a spare roll of tissues in the bathroom. I had to ask three people before I could get one
Overall I would (always do) stay there again because it is easy to get around town from the hotel. I also owe it to the two security gent to go back and get their names so I can thank them by name next time.
翻譯