住宿方回覆: Hi Renzailvtuchitudou, Thank you for your wonderful review and perfect rating! We're delighted to hear that you enjoyed the spacious room, well-equipped kitchen, and clean surroundings. It's also great to know that our breakfast selection met your expectations. We truly appreciate your recommendation and look forward to welcoming you and your friends on your next trip to Malaysia! Best regards, The Management
住宿方回覆: Hi sky888, Thank you for your excellent review and for choosing to stay with us. We're delighted to hear that you enjoyed the convenience of our location, especially with the variety of Chinese restaurants nearby. We appreciate your high ratings on surroundings, amenities, and cleanliness. We look forward to welcoming you again for another wonderful stay! Best regards, The Management
訪客用戶
兩臥室行政房
入住於 2025 年 1 月
商務出差
1 則評論
5.0/5
超棒
發布於 2025 年 2 月 12 日
房間很大很舒服
住宿方回覆: Hi Guest, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the spaciousness and comfort of our 2-Bedroom Executive suite. We look forward to welcoming you back for another fantastic stay, Best regards, The Management
住宿方回覆: Hi Aichifagaodelaogu, Thank you for taking the time to share your experience with us. We deeply regret the cleanliness issues you encountered during your stay, and we sincerely apologize for falling short of your expectations. This is not the level of service we strive to provide, and we truly appreciate your honest feedback. Please be assured that we take your concerns seriously. We will be addressing these issues with our housekeeping team to reinforce our cleaning standards and ensure such incidents do not happen again. Should you decide to stay with us again, please feel free to reach out directly—we would love to ensure a seamless and comfortable stay for you. Best regards, The Management
住宿方回覆: Hi Joanne1208, Thank you for your kind review! We're delighted to hear that you enjoyed your stay, especially the cleanliness, amenities, and convenient location. It's great to know you appreciated the in-room facilities and our 24-hour complimentary coffee machine at the lobby. We look forward to welcoming you back for another comfortable stay! Best regards, The Management
住宿方回覆: Dear Guest, Thank you for your feedback and for highlighting the facilities and convenience of our location. We're pleased to hear you appreciated the amenities, including the washing machine and infinity pool, as well as the vibrant dining options nearby. However, we are truly sorry to learn about your discomfort after using the shower and concerns regarding the shampoo. This is not the standard we strive for. Please rest assured that we take such matters seriously and will investigate this issue thoroughly. Your comfort and well-being are our priorities, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you again. Best regards, The Management
住宿方回覆: Hi Moerbendiyichunqing, Thank you for your feedback. We are glad you enjoyed the room cleanliness and service. We're sorry to hear that your stay did not meet your expectations. Your input is important to us, and we hope to enhance your experience in the future. Best regards, The Management