拉尼爾群島傳統度假飯店(Lanier Islands Legacy Lodge)

son un desastre administrativo mi reserva no la encontraron, termine pagando precios extremadamente exagerados

No privacy/ no between-units or hallway insulation/sound barriers; No snacks or water/drinks. Postage stamp patio, again no privacy.

I stayed in a villa. When I checked in, there were three desk clerks. One was busy checking someone in, the other two kept me waiting while having a conversation between themselves for what I thought was a long period of time. The one that finally checked me in was not at all friendly. Inside villa, toilet seat was not firmly attached - kept sliding around. Shower drained very slowly. I had an asthma episode due to the strong carpet cleaner. Neighbors had a party until 1:30am. I was traveling alone so did not feel comfortable reporting them - they would have known it was me. I got lost on the property after dark and with the poor lighting (no lighting on signs.) I did not feel safe.When I called to complain about the room (carpet cleaner or pet) the guy on the phone politely offered to move me the next day, but the smell had lessened and I was leaving. And I must add that in the morning (different) desk clerks were extremely helpful and friendly. I've traveled for work for over 30 years so I know things happen in a hotel and have never once complained. This was for leisure and you asked. I will not stay there again. My sincere regrets.

There were two weddings happening but the hotel itself didn’t appear to be booked. We were given a room next to wedding participants that were very noisy. Slamming the sliding glass door, etc, and generally having having a party late into the night in their room. Seems to me we could have been given a room away from the party goers. We went to the hotel casual restaurant, Bullfrogs, for dinner. We were given a table next to the kitchen door. The restaurant was almost empty. When asking for a different table, the hostess said the other area was taken and then went into to kitchen to complain about me. Glass window next to us! The other area was almost empty. I think a hotel of this rating should have better customer service.

The staff was amazing and the venue exceptionable. Even the valet service was more than I excepted.

There were bugs in the shower. My wife and I had our Marriage Vow Renewal ceremony on Lake Lanier. After having a once in a lifetime event we went to our room to find live bugs in our shower. We notified the front desk when we checked out. We was extremely tired and just wanted to get a good nights sleep. VERY DISAPPOINTED AND DISGUSTED.

Nikki in the bar/restaurant was fantastic! She was by far the best thing about our stay! Everything else was ok

The property is beautiful. We stayed in the Villa King room which was comfortable and quiet. We loved breakfast in the main restaurant. Our server Jacob was very attentive and personable, he made the start of our day extra special.

The property was beautiful but check in was probably one of the most unfriendly experiences I’ve ever had checking into a resort. Staff could use some hospitality training.