阿爾戈登大廈

The hotel is in a very good location in Recoleta, a converted palacio, where we had 2 adjacent rooms for 3 nights before returning to Europe. Rooms are large and of modern design, as are the bathrooms. At this level however, one would expect a safe that can fit a laptop, and accessible power plugs (or USB connections) by the bedsides, but there is only one line of 1 power plug each of different international types at the desk, and no USB. The lighting system is a bit difficult, and as there seem to be two parallel systems we could not fully work out its operation, and also could not find a working nightlight in the bathroom, and there is no make-up mirror as a substitute. Walls are quite thin, as you can actually understand people talking in the bathroom next door. The air conditioning system works well, but the unit in the hall outside the room door was so loud, that we could hear it through the closed doors. The team was friendly, but we were the only guests at the time, so services were at a minimum, and a strange feeling of solitude prevailed. The room had likely not been used for some time, as we killed a spider in the bathroom mat when opening, and the bathroom sinks drained very slowly. The pool on the rooftop is small and not heated, and under “surveillance” from the windows of the tall neighboring buildings, so we might not have used it even on warmer days. The hotel does not have a restaurant, but a lounge and snack station in the lobby, where the front desk receptionist will serve free drinks and snacks on demand. We bought some pastries in the very good pasteleria on the other side of the street, and had it with coffee in the lobby, which was very nice. For breakfast, hotel guests are sent to the Tea Connection next door, a franchise with completely unacceptable levels of service and food quality. When we came in at 08:15 the first morning, there were only 2 other guests. The waiter took our order and then chatted with the barista for 20 minutes and they had their coffees, until they finally decided it was time to prepare a (very poor) cappuccino for us. It was served with cold eggs on toast … The friendly hotel staff offered to get breakfast to the Lobby Lounge after our first morning experience, which worked o.k. Would we come back next time in BsAs? Probably not, as the price/service ratio appears unfavorable compared to other options in the area, and facilities and service levels here are not even close to expectations for a 5-star rating. It is a nice boutique hotel with limited services in a perfect location, but more than ten years from its initial Tripadvisor badges, and when the hotel was a Relais & Chateaux member, it might benefit from a technical and conceptual make-over.

We were intending on spending 4 nights at this hotel but had to change our plans as a result of a family medical issue and only got to stay one night . This is a unique hotel with a unique offering. Beautiful common areas and rooms in a fully redesigned former grand home. Complimentary wines , which were excellent, and snacks in a beautiful lounge in one of the better neighborhoods in the city. Rodrigo and the rest of the staff were excellent hosts who make you feel at home. If you want a special stay that is the opposite of a bustling large hotel this is it. We will make a trip back to get the rest of our nights in when we can.