I was supposed to stay for three nights at the MP Hostel in Budapest; but left a couple of hours after I checked in. I arrived in the hostel before the check-in time; thus requested to leave my suitcase while awaiting check-in. Receptionist David just told me, ”You can put it in the storage room.” He did not even show me where the storage room is. I had to find the room myself. Mind you, David was not busy at that time. He was just chatting with a friend in the reception area. When I finally checked in the hostel late afternoon and went to my room, I noticed that the room was very cold. I opened the heater knob; and waited for more than an hour. No changes; it was still very cold. I then went to the reception; and informed receptionist David about this. He was in the reception, indeed, just talking to another hostel staff Daniel who is apparently the hostel F&B manager. He casually told me, ”Open the heater valve.” To which I replied, ”I did that more than an hour ago; but it's still very cold. Perhaps you can accompany me to the room; and we can both check the heater.” David answered, ”It's not my job. I'm the receptionist; not the technician... and the technician is not here. Wait for your room to get warm.” I said, ”It's been more than an hour since I opened the heater; but the room never got warm at all. If it's not your job to address the heater problem, then who can help me fix this? Can you at least transfer me to another room with a working heating system?” After David called up someone and checked the available rooms, he finally agreed to move me to another room. While I was at the reception waiting for my new room to be ready, I was talking to a friend on the phone to express my disappointment. When David said that my room was ready, I hung my phone up right away; and was surprised when he said, ”I”M A F*CKING RECEPTIONIST. THE HOSTEL MANAGEMENT PLACED ME HERE BECAUSE I SPEAK ENGLISH. CHECKING THE ROOM OR THE HEATER IS NOT MY JOB.” I replied, ” Where did the 'F*CKING RECEPTIONIST' words come from? To be clear, I never addressed you a 'F*CKING RECEPTIONIST.' ” I said these sentences at least twice, to reiterate my point. Without knowing the context of the conversation because he (Daniel) was playing a video game on his phone, F&B manager Daniel suddenly charged at me, kept on pointing his right index finger at me, and raised his voice, ”Don't you dare disrespect my friend and call him 'F*CKING RECEPTIONIST' OR ELSE...” I then said, ”I didn't even call David a 'F*CKING RECEPTIONIST.' Go ask him.” When David agreed that I did not call him that, I then went inside my new room which was still very cold. Heater in the new room was not working. Again. After all the negative experience at MP Hostel Budapest, I decided to leave right away; and found another private room in a hostel nearby. Zero customer service. Aggressive. Threatening. I hope the hostel will improve on its customer service, and value its guests.
若想要遊覽布達佩斯,內特森布達佩斯中心公寓將會是一個不錯的的住宿之選。旅客們會發現Claustrophilia、Humbák Művek和Londoner Music Pub距離飯店都不遠。在空閒的時候,去酒吧喝杯飲品放鬆一下是不錯的選擇。對於常駐旅客來說,若是厭倦了飯店的餐飲,附近的Costes Downtown和Rapaz(Rapaz Étterem)(快餐簡餐)或許能勾起您的食慾,他們家的煎海鱸和雞肉三明治均深受好評,Mak(MÁK)(西餐)的美食也不錯哦!優美的環境,再搭配上細緻周到的服務,飯店的休閒區定能滿足您的品質需求。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
訪訪客2023.09.01
One of the most budget friendly accommodation in the city! It is in a very strategic location where it is just few meters away from bus stop and metro train station. It is also just few bus stops away from famous tourist destinations. It is near grocery store and vodafone where you can buy a sim card (tip for tourists). Rooms are clean and well maintained. They have self service washing and drying machines, common kitchen and bathrooms, common lounge area, vending machines and many more. This place is wheelchair friendly as well for those who need them. Service wise was great as well. I would commend Thomas from reception for being helpful especially when we arrived from airport at 2AM. Overall, we enjoyed staying here. It is truly a great value for money.
對於想要捕捉布達佩斯城市風采的旅客來說,布達佩斯城際飯店是一個理想的選擇。從飯店出發,至Budapesht Keleti僅有300m遠。附近很多景點,包括警察博物館、Keleti palyaudvar和Eclipse Sport Klub都離飯店不遠。客房內的所有設施都是經過精心的考慮和安排,包括房內保險箱和空調,滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好瓶裝水,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。可以去飯店酒吧,舒適的環境,可供您休憩放鬆。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。飯店周邊的美食也等待著您的探索,Costes Downtown會供應一流的推薦美味煎海鱸,Rapaz(Rapaz Étterem)(快餐簡餐)的雞肉三明治也頗受歡迎,Mak(MÁK)(西餐)也是家值得去的地方。飯店休閒區提供了各類設施,您可以在這裡舒緩身心壓力。飯店的商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2023.05.05
The hotel is very beautiful and modern and the staff very welcoming. not knowing the city, they do not hesitate to advise me on places to visit and explain to me how to get around with public transport. The room was very comfortable and modern corresponding to all my expectations. The only small negative point that I could cite is the restricted opening hours of the restaurant and the bar. Taking into account the neighborhood (8th arrondissement), I would have preferred to eat at the hotel than to have to go out or order. In summary, a great stay and can't wait to come back!
對於想要捕捉布達佩斯城市風采的旅客來說,匈牙利市中心飯店是一個理想的選擇。從飯店出發,至Budapesht Keleti僅有400m遠。附近很多景點,包括Eastern Railway Station、Eclipse Sport Klub和St Elizabeth's Church都離飯店不遠。在酒吧點上一杯消除一天的疲勞,對於旅客來說是一個不錯的休閒選擇。對於顧客來說,可以在健身室享受鍛鍊的樂趣。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
訪訪客2023.05.15
This hotel literally couldn’t get any worse…. Stayed here for a few nights. Looks like something you’d see on a late night murder investigation… Outdated. Tired, Stinks. Stayed in room 330 for 4 nights. The neighbour next door woke us up at 3am on the last night with tiger phone vibrating on the side and it was doing that still at 04:16 none stop! Fuming!!! Could hear various neighbours banging away through the walls during the visit. Just around from the lifts on the third floor were full of what seemed to be smoking party rooms full of shouting, partying youngsters and the reception staff not really caring or oblivious into the amount of noise they were making. I mean I could hear them from my room and they are near the lifts!!!. Completely unpleasant stay here. I would highly not recommend this hotel. Stay somewhere else for less!!! The quality of sleep you will get here is extremely poor! Ask for a room away from the centre courtyard if you want to sleep too! It even had switches fit the lights at bed pillow level so if you’re like me and can’t sleep at this hotel due to all the noise and move around, you’ll catch it with your pillow…. All the lights come on! Multiple times… and you’re awake! Poor room design too stuck in the 70’s or something… While the room does have air-con it is extremely noisy and sounds like your running a tap All night in the other room…. does very little to cool the room just everything about this hotel is awful and misleading… I gave this 1/5 because I couldn’t give it a 0! Will not recommend at all, not even for location there are far better hotels!
布達佩斯克拉克飯店(Hotel Clark Budapest)坐落於01區 布達瓦爾,優越的地理位置使它成為布達佩斯一個令人嚮往的住宿選擇。 在該地區觀光很容易,克拉克·亞當廣場、National Szechenyi Library和National Dance Theatre都在飯店附近。旅客可以在西餐廳享用可口的美食。您可以到酒吧與朋友暢飲聊天度過閒暇時光。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。飯店周邊的美食也等待著您的探索,Halaszbastya Restaurant(西餐)會供應一流的推薦美味Tokaji Szamorodni 2006,Gerbeaud(咖啡店)和Hungarikum Bistro(西餐)也會讓您大吃一驚,定會對兩家的Dupla Espresso和Oven Baked Sausage with Mustard讚不絕口。相信桑拿浴室周到的服務和健身室一流的設施,會讓您擁有別樣的體驗。飯店配置有會議廳,定能滿足您商務活動方面的需求。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
訪訪客2023.07.26
Very family-friendly hotel and the receptionist was such a friendly woman! We really enjoyed our stay in Budapest and the Hotel Clark Budapest is a hotel I'm already looking forward to returning to. See you next year Budapest!
附近很多景點,包括歐布達猶太教堂、Aphrodite Spa and Wellness Center和St. John of Nepomuki Statue都離飯店不遠。飯店坐落於Turkish Bath ruin邊,附近還有很多景點包括Veli Bej Bath和拉烏爾 瓦倫貝格紀念公園。浴室內提供吹風機,讓您感受到賓至如歸的享受。在酒吧點上一杯消除一天的疲勞,對於旅客來說是一個不錯的休閒選擇。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。如果您覺得在餐飲服務方面僅限於此,那麼周邊的Costes Downtown、Rapaz(Rapaz Étterem)(快餐簡餐)和Mak(MÁK)(西餐)定會讓你大吃一驚,煎海鱸和雞肉三明治分別是前兩家餐廳不容錯過的美味。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括按摩室和健身室。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
訪訪客2023.01.30
Best hotel I been to in Budapest. Clean comfortable, staff pleasant. Wonderful thermal spa. Royal breakfast. Public transport within walking distance, bus train and tram. Near the river. Near Margriet island beautiful
訪訪客One of the best stay I ever had. The hotel has a fantastic atmosphere, the breakfast it's really good and has a great variety of food, the attendant's team is almost perfect, expect for the bar in the evening, the rooms are spacious, clean and have everything you need. I found a very nice surprise for woman, beside the hair dryer there was an hair straightener. Very hepfull! The SPA was clean and excellent atmpsphere. I foundall service I would like to have. We didn't try the restaurant, but I saw people dining when in Budapest all the restaurants don't accept you anymore. I really felt cluddled!
訪訪客We loved our 5 night stay here, we opted for a 1 bedroom apartment. We were amazed at how big, clean and well equipped the apartment was (there were even a couple of laundry pods to do washing if you wished). The staff at reception were really welcoming and happy to help giving great advice. Location is fantastic as close to all the main sights with the metro, tram and bus stops at the top of the road. Close to some brilliant restaurants like Mozel Tof, Ghetto Goulash and Pork and Prezli (make sure you book) Really handy that the direct airport bus stop is just a 5 minute walk too. Would highly recommend and would definitely stay again if coming to Budapest.
訪訪客Out of many hostels I have been all around the world, sure thing this is one of my favourite. It’s well organised, clean, good location. Above all, the staff is very friendly and welcoming. In particular Oleh and Petra have been super helpful and kind, ready to answer all our questions, and figure out for us if they didn’t know. A massive thank you to you both!