住宿方回覆: Dear Guest,Thank you for sharing your valuable feedback! We are truly sorry for the issues you experienced during your stay. We will certainly address the concerns regarding the curtains and soundproofing to ensure that future guests have a more comfortable experience.We also apologize for the unexpected alarm at night, which must have caused unnecessary stress. Your feedback is important to us, and we will work hard to make improvements. We hope to have the opportunity to welcome you back and provide a more satisfactory experience in the future.Thank you again for your comments, and we look forward to serving you again.Best regards,R. JánosDanubius Hotel Astoria
住宿方回覆: Dear Guest,Thank you for sharing your thoughts with us. We are pleased to hear that you appreciated the modern decor of your room and found our location convenient for exploring the city's attractions. We regret to learn that the front desk service did not meet your expectations in terms of warmth and local recommendations. Your feedback is valuable to us, and we will take it into consideration for future improvements.We look forward to welcoming you back to Danubius Hotel Astoria.Best regards, R. János Danubius Hotel Astoria