I was supposed to stay for three nights at the MP Hostel in Budapest; but left a couple of hours after I checked in. I arrived in the hostel before the check-in time; thus requested to leave my suitcase while awaiting check-in. Receptionist David just told me, ”You can put it in the storage room.” He did not even show me where the storage room is. I had to find the room myself. Mind you, David was not busy at that time. He was just chatting with a friend in the reception area. When I finally checked in the hostel late afternoon and went to my room, I noticed that the room was very cold. I opened the heater knob; and waited for more than an hour. No changes; it was still very cold. I then went to the reception; and informed receptionist David about this. He was in the reception, indeed, just talking to another hostel staff Daniel who is apparently the hostel F&B manager. He casually told me, ”Open the heater valve.” To which I replied, ”I did that more than an hour ago; but it's still very cold. Perhaps you can accompany me to the room; and we can both check the heater.” David answered, ”It's not my job. I'm the receptionist; not the technician... and the technician is not here. Wait for your room to get warm.” I said, ”It's been more than an hour since I opened the heater; but the room never got warm at all. If it's not your job to address the heater problem, then who can help me fix this? Can you at least transfer me to another room with a working heating system?” After David called up someone and checked the available rooms, he finally agreed to move me to another room. While I was at the reception waiting for my new room to be ready, I was talking to a friend on the phone to express my disappointment. When David said that my room was ready, I hung my phone up right away; and was surprised when he said, ”I”M A F*CKING RECEPTIONIST. THE HOSTEL MANAGEMENT PLACED ME HERE BECAUSE I SPEAK ENGLISH. CHECKING THE ROOM OR THE HEATER IS NOT MY JOB.” I replied, ” Where did the 'F*CKING RECEPTIONIST' words come from? To be clear, I never addressed you a 'F*CKING RECEPTIONIST.' ” I said these sentences at least twice, to reiterate my point. Without knowing the context of the conversation because he (Daniel) was playing a video game on his phone, F&B manager Daniel suddenly charged at me, kept on pointing his right index finger at me, and raised his voice, ”Don't you dare disrespect my friend and call him 'F*CKING RECEPTIONIST' OR ELSE...” I then said, ”I didn't even call David a 'F*CKING RECEPTIONIST.' Go ask him.” When David agreed that I did not call him that, I then went inside my new room which was still very cold. Heater in the new room was not working. Again. After all the negative experience at MP Hostel Budapest, I decided to leave right away; and found another private room in a hostel nearby. Zero customer service. Aggressive. Threatening. I hope the hostel will improve on its customer service, and value its guests.
對於想要捕捉布達佩斯城市風采的旅客來說,匈牙利市中心飯店是一個理想的選擇。從飯店出發,至Budapesht Keleti僅有400m遠。附近很多景點,包括Eastern Railway Station、Eclipse Sport Klub和St Elizabeth's Church都離飯店不遠。在酒吧點上一杯消除一天的疲勞,對於旅客來說是一個不錯的休閒選擇。對於顧客來說,可以在健身室享受鍛鍊的樂趣。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
訪訪客2023.05.15
This hotel literally couldn’t get any worse…. Stayed here for a few nights. Looks like something you’d see on a late night murder investigation… Outdated. Tired, Stinks. Stayed in room 330 for 4 nights. The neighbour next door woke us up at 3am on the last night with tiger phone vibrating on the side and it was doing that still at 04:16 none stop! Fuming!!! Could hear various neighbours banging away through the walls during the visit. Just around from the lifts on the third floor were full of what seemed to be smoking party rooms full of shouting, partying youngsters and the reception staff not really caring or oblivious into the amount of noise they were making. I mean I could hear them from my room and they are near the lifts!!!. Completely unpleasant stay here. I would highly not recommend this hotel. Stay somewhere else for less!!! The quality of sleep you will get here is extremely poor! Ask for a room away from the centre courtyard if you want to sleep too! It even had switches fit the lights at bed pillow level so if you’re like me and can’t sleep at this hotel due to all the noise and move around, you’ll catch it with your pillow…. All the lights come on! Multiple times… and you’re awake! Poor room design too stuck in the 70’s or something… While the room does have air-con it is extremely noisy and sounds like your running a tap All night in the other room…. does very little to cool the room just everything about this hotel is awful and misleading… I gave this 1/5 because I couldn’t give it a 0! Will not recommend at all, not even for location there are far better hotels!
Beautiful apartments in a great location in Budapest. Extremely clean and tidy. Very comfortable beds. Spacious bathroom with all amenities. The underground garage at the location offers the possibility of easy parking if you come by car. Excellent varied breakfast. The best part is the staff. Always smiling and ready to help. Even in the middle of the night. Thank you for the medicine. I don't know how we would get through the night. I will definitely not look elsewhere for my next stay in Budapest.
對於想要捕捉布達厄爾什城市風采的旅客來說,Holiday Inn 布達佩斯BUDAÖRS是一個理想的選擇。飯店距離Normafa僅有5km。飯店位於很便捷到達Cold War Park的地方。從飯店出發可方便前往市內的眾多著名景點,包括Budai Zsibvasar、Family research center和Sváb Borház。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備和空調,滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供24小時熱水和吹風機的客房浴室是不錯的選擇。閒暇時間在飯店的酒吧喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Erdős és fia Cukrászda(Erdős és fia Cukrászda)(咖啡店)、Vitez Kurtos(西餐)和Sas Club Restaurant(Sas Club Restaurant)不妨可以試試。飯店提供的健身室對於那些想要健身的旅客來說是一個好去處。飯店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。飯店會為旅客提供便捷的禮賓服務。
Stopped here on a stag do pretty basic standard room double bed and a single up above sleeps 3 No kitchen in these rooms just a kettle and fridge Decent enough for the money. Air con , nice bathroom . It’s a university type campus but clean and tidy Lots of students around inside and out. Breakfast is ok for the money and a few good shops and a cafe very close which is used a lot by the students. Like others have said be prepared to walk about 30- 40 min to centre locations Tip We got ripped by the taxis on the first day , after that we downloaded the Bolt app and ordered them online it’s much cheaper. Couple of nice bars close by but not much else inbetween
對於想要捕捉韋切什城市風采的旅客來說,布達佩斯機場飯店是一個理想的選擇。飯店距離李斯特弗朗茨國際機場僅2km,距離Ferihegy僅3km,交通都很便捷。著名的景點Aeropark Budapest和Frangipani Balinese Massage均可步行很短距離到達。從飯店到Military Town Amphitheatre遊覽很方便,Baliayu Massage Salon和Holy Virgin Mary and Michael Archangel Church也均在附近。倘若您在忙碌的一天後想在自己的客房內放鬆,提供24小時熱水的客房浴室是不錯的選擇。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Torzsa Fast Food Restaurant(快餐簡餐)、Mentes或Camden Food Co(西式快餐)品嚐下一流的推薦美食。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括桑拿浴室和健身室。飯店配備有會議廳,可供旅客使用。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
訪訪客Very good location. They have metro station next to the hostel. 10 minute walking is shopping mall and train station. When i arrived then Oleg was super helpful. Showed me around and even helped me with river cruise. 10 points to Oleg! He is always ready to help :)
訪訪客We loved our 5 night stay here, we opted for a 1 bedroom apartment. We were amazed at how big, clean and well equipped the apartment was (there were even a couple of laundry pods to do washing if you wished). The staff at reception were really welcoming and happy to help giving great advice. Location is fantastic as close to all the main sights with the metro, tram and bus stops at the top of the road. Close to some brilliant restaurants like Mozel Tof, Ghetto Goulash and Pork and Prezli (make sure you book) Really handy that the direct airport bus stop is just a 5 minute walk too. Would highly recommend and would definitely stay again if coming to Budapest.
訪訪客用戶I am coming from Canada. I'm extremely frustrated with the hotel and feel compelled to share my experience. The hotel consists of three buildings, none of which are any better than the others. The entrance is dark and the connections between the buildings feel like a maze of catacombs. It's a complete nightmare trying to find your room. Now let's talk about the rooms. They are downright filthy, and don't even think about finding any electrical appliances. Each room supposedly has a minimum of three single beds, but forget about any comfort because there are no pillow tops provided. Can you believe it? To make matters worse, we were completely tricked by that Turkish Holiday Website, ”tatilbudur.com.” They led us to this horrendous place that is worse than any hostel I've ever stayed in. I'm beyond disappointed with this hotel. The lack of cleanliness, basic amenities, and the overall experience is simply unacceptable. They need to seriously step up their game and make significant improvements.