靠近布加勒斯特NEOFORT 7 ANSAMBLU REZIDENȚIAL MATEI BASARAB的飯店

We mistake for old town & uptown , location was 35mins ++ walking distance to city & old-town & all day-tour pick up point . Quiet place for sleeping. We ordered airport pick up , the Driver nice & good , his drop us and open the lobby door for us , take the room keys in letter box for us and explain where ours lot . feel good ( around 22:00pm local times)… .. after in ours apartment, look new and tidy inside , but we can’t find any brief-notes for WiFi passwords, even found the modem , password was chance !! so thinking paid for roaming , ( Vodafone get in data ) , work only few second than died line all night till morning even walk around at city . ( choose Orange will more better). Service or Staff ? We stay four nights, none seen one . The window & balcony full of dust . By the end, if you’re self drive tourist is ok to stay here .

第二次入住，這次帶的是政府團。大家反應都挺不錯。就是單人間太少了，對於商務團還是有幾間衹能是雙牀房，這樣牀就小了

What a lovely hotel! The staff were very friendly, welcoming and helpful. We had a tour booked that left early in the morning, which meant we would miss breakfast. We mentioned this as we checked in, and they said they would have a packed breakfast ready for us to collect the following morning. We didn't hold out much hope because we were leaving early, but when we went down to reception to order a taxi, they handed us our breakfast! We were initially worried that we weren't central. However, Ubers are readily available and very cheap. The city is very big and sprawling so having to take a taxi in wasn't a problem at all. The room was very comfortable, great size and clean. Had all the amenities you'd need - hairdryer, shower gel etc. The room was really hot and we couldn't figure out the heating so opened the window instead! Breakfast was good, available from about 7am-10:30am. Check out was 12pm which was nice for our last day. We would 100% recommend this hotel.

We stayed here with a group of people, we were all part of an organised tour. The room was clean & the breakfast good. However the hotel appeared to need finishing, a large open hole in the ceiling of the bedroom & also the electricity suddenly disappeared (although it did return fairly promptly for us.) However on the evening of our second stay they were obviously hosting a private event in the only bar area on the twelfth floor. We were refused entry & when we returned to reception on the ground floor, Improvement we were told to go out or request room service. At almost the same time a group of Romanian guests were offered drinks, naturally we objected to this & as a good will gesture they reluctantly offered us drinks. We were then asked to pay for them to which we all refused & after several phone calls they finally accepted this. My husband & I had a pre booked transfer to travel to the airport the following day. When my husband approached reception he was told he would have to pay them 370 leu & there was no such thing booked!! Our driver arrived on time & assured us it was booked & pre-paid & duly drove us to the airport. This is not an acceptable service for a 4star hotel, possibly there may be a language barrier/ misunderstanding or it could be lack of training & knowledge or even dishonesty. Which ever it was we would not be tempted to stay there again. Viv J.Norwich.UK

考慮到價格支付的體面,儘管房間可以用一些TLC。位置好,晚上安靜。

The hotel is amazing. The staff were really helpful, Thank you so much Andrea for a warm welcome. Daniel was very helpful and really warm too with great sense of humour, we had 2 days to see best attractions nearby and he made sure we did this by explaining the Map and planning it. Lots of breakfast varieties to choose from. The waiters were very kind, always ready to fill your water and get more coffees. Cleaning ladies were lovely and helpful too, Service is excellent, I needed new pair of slipper because used the first for the health club and they got wet and they gave me another one for free. The hotel is beautiful and has tasteful decor and the rooms are clean well maintained. Totally recommend staying in this hotel. Thank you so much for making our stay special , we definitely felt well looked after

Marriott upper-scale properties, such as their Autograph Collection &/or Tribute Portfolio brands, continue to miss the mark. Weak management seems to plague many of these properties & consistent delivery of Marriott's Bonvoy Program only exists in the minds of HQ Executives. The experience of Bonvoy Members is something quite different in reality, since members NEVER know what to expect until they check in. Just finished 12 nights in 6 different European Marriott brands in 3 countries & only 1 even bothered to acknowledge our lifetime elite membership status. Otherwise, we received the same treatment as a guest staying at a Marriott property for the 1st time. The Marmorosch is indeed a beautiful property -- or at least the exterior & lobby area are. The rooms themselves are more more like Fairfield Inn properties in the US. Basic to the extreme & poor housekeeping was evident throughout the property. Trash that littered the floor on arrival was still there 3 days later, as were the blood droplets on the bathroom floor, & one has to question what type of housekeeping would leave a bed in the condition of the one in the attached photos? Only 1 side of the huge hand-pull drapes worked & could be opened, so we called to ask that someone be sent to fix the other side. A pleasant gentleman promptly appeared to tell us that they could not fix the drapes because a separate company had to be scheduled to do the repair. We subsequently learned from an honest employee that the non-functioning drapes issue has plagued the property since opening & is well known to owner/management. The property was previously a bank so there is a bar in the lower level Vault area, which one would incorrectly assume to be a beautiful & sophisticated location for cocktails. Unfortunately, as you descend the stairs to the lower level the loud & pulsating disco music immediately lets you know that your expectations are incorrect. We looked in the door & decided to not even bother entering & returned to the beautiful Lobby for drinks, but left after 15 minutes when no one arrived at the bar to offer service, & others who were waiting when we arrived were still unserved when we departed. Breakfast was a manic mess since the room where it is served is not capable of meeting guest needs if the hotel is more than 75% occupied. Many of the food items that should be hot are cold & unappetizing. Never saw a breakfast menu on a table in the first 2 days of our stay, & only after asking about cooked-to-order items that were being served around us on the 3rd day, were we given a menu with several options that are, in fact, available for breakfast. Check-in was the biggest fiasco we have ever encountered at ANY Marriott property. A full 50 minutes to check-in with only 2 employees manning the 4-5 positions & the Bonvoy Member sign on the front desk was completely meaningless. Only after several guests began to openly complain about the wait did a 3rd employee appear, but she gave ZER

首先，這不是一家四星級飯店。這可能是一次 2 或 3 次。我透過 ******* 預訂了這家酒店 7 晚的城市景觀行政雙人房（如果您要預訂這家酒店，請透過他們預訂，因為您受到保護。第一天我入住酒店，我覺得很奇怪，我們的房間位於5 樓，對於城市景觀來說很奇怪，我到達房間，鑰匙無法打開電梯，已經有3 個人在等待同樣的問題。是2000 年代初期的房間，牆壁和家具都有標記。吧，我想就這樣吧，出去玩一整天，回來後想看看餐廳晚上7 點半到10 點營業。水。第 2 天鑰匙又不能用了，迷你冰箱沒有重新裝貨，酒吧和餐廳又關門了。沒有水供應，已經吃完所以不需要食物。第三天鑰匙又壞了，迷你冰箱也沒有補充庫存，只是補充一下，空調也絕對是垃圾。餐廳開放，但不提供食物，提供了一些好酒。今天已經從商店買了水，所以不需要。在第 4 天，鑰匙又壞了，迷你冰箱也沒有再進貨，經過一整天的外出，總共走了 12 英里，我所需要的只是一杯好酒和一些水。餐廳關門了！他們甚至不給我們一杯水或裝滿該死的迷你冰箱。就是這樣，我聯繫了******** 並解釋了情況，他們與接待處交談過一次，並被建議週一回電，再次打電話時被告知他們無法為我們提供房間，因為地板已被佔用為了一個聚會。他們基本上降低了我們的級別，以便為聚會騰出空間，並且不想告訴我們，而只是撒謊。還剩下3天，所以離開酒店去了皇冠廣場，一個真正的四星級酒店。我坐在這裡，喝著一杯酒寫這篇評論，l。旅館經營得不是很好，即將退出，請不要住在這裡，除非您對住宿加早餐感到滿意，並且晚上睡眠品質很差，像瘟疫一樣避免。另外，我離開之前的早餐很可靠，很基本，但它總是開放的。

Hotel is located in a great location. It's walking distance to Palament Building, Old City and Cigmigu Park. Rooms are clean , staff is very nice.