It is very clean and the staff are great. Next to the Mall is a big plus. We have stayed there three times and we always are very pleased. The breakfast is good but not free. The views are really nice and the rooms are quiet. Stay here you will not regret it.
The hotel is in an excellent location. Located right in central core amongst many restaurants and cafes with a beautiful park just outside the front doors. The rooms are very nice and updated with comfortable beds. The gym is not over the top but it is all you need to work up a good sweat. I should mention they have an excellent rooftop patio to take in the views. The entire staff at this hotel are all very pleasant and greet you with a genuine smile. The service is fantastic in the restaurant area and the breakfast has a good variety of choices and accommodated my wife without hesitation due to allergies. A very special shoutout to Martha. She was our waitress however; apparently she is the supervisor of housekeeping and she was just helping out in the dining room. It was absolutely a delight to be served by her. Greeted us in the mornings and talking with her made our stay very enjoyable. Thank you again Martha and because of you, we will only stay at this hotel when visiting our children in Bucaramanga.
I've travelled through many cities in Colombia over 35 years. This is a truly wonderful, five star hotel. It is the best value of any hotel I've ever stayed in, about $75US a night for five star accommodations and services. Room is big, bright, comfortable, with great air conditioning and great wife. Food is wonderful. Service could not be better. What a fabulous and comfortable place. Superb staff!
Extremely rare to find a property of this quality in the older center of a Colombian city. La Triada can be unhesitatingly recommended to anyone who wants or needs to be in this part of Bucamaranga. Rooms (#706) was immaculate, good-sized, quiet, without street noise, and comfortable. The one elevator, although small, was very fast. Common areas are bright, clean, and open. The style is not new generation hotel, but rather traditional without being staid. The most remarkable thing, though, is the restaurant where whoever is responsible for the dinner service (7pm-9:30) is an actual professional. Anything can be ordered from the menu in total confidence. Really astonishing, and we've stayed in Cabecera hotels, the Dann Carlton, Hampton and prefer La Triada to all the others. Although the staff is partially English-speaking at best, they are otherwise faultless.