Location is great, in the middle of the city and walking distance to two metro stops, one of them is Sait Catherine. A lot of options to eat and drink around the area. Great location for young people. Hotel is business hotel with minimum facilities. But it is absolutely clean and modern, including very useful USB charger points even right next to the bed on both sides of the the bed. And the room (3rd floor) is quite small. The room I got was facing courtyard so, not much of a view. So, do not expect a great view as the hotel is in the middle of many other buildings. And the air conditioning was working well! When check-in the staff I met, Roberto and Haward, were very friendly, professional and efficient. As I arrived quite early, they did their best to get me a room earlier than usual check-in time. They were courteous and helpful. So, thanks to both of them. On the contrary, other younger staff (looked like interns/new staff, has much to learn from persons like Haward and Roberto. Suggestions: it would have been nice if there were a couple of drinking water bottles, a standard in many such business hotels. Especially, the price of the room was not that cheap, we paid about 180Euro per room per night.
Great service at the hotel from the reception to the cocktail bar to the breakfast staff. Rooms we’re comfortable with a comfy bed and all you require for a few nights away. Location was €10 taxi from Centraal Station or a 20min walk through a few lovely parks. Great park on doorstep of hotel with ducks and a large pond and 3-4 min walk from Tootbus stop. Variety of restaurants/places to drink outside of the hotel away from the busy central area.
The room size was OK. I was in a Deluxe room on the 2nd floor with balcony and view to the inner courtyard. I had specifically asked for a quiet room on a higher floor (arrival was on a Friday, stayed until Sunday). During both nights there were festivities going on in the hotel (first a bachelor party and the next night the wedding). The noise (music, etc.) in the evening and during the night was unacceptable for such a high standard hotel. Even when the windows were closed, the noise was clearly audible. Around midnight I went to the reception to complain - both nights. I was told that this event would go on until at least 3 a.m. I was offered to move to another room - but I did not accept that, since I expected to be disturbed by the noise in most rooms. I was told that at my check-out a manager would be available to take in person my complaint - which, of course did not happen. On Saturday after lunch I wanted to have coffee/cake with a friend in the hotel restaurant/terrace. It took the waiter almost 20 minutes to come and take our order. When arriving at our table, he just told us that there is a QR code which we need to scan in to see the menu. We did not place an order and left - very disappointing experience! Another issue was that I was travelling alone and was put in a room with connecting doors, which I believe is not suitable for solo travellers, esp. for females. I informed the hotel about all the above and received only very poor replies. The noise situation has to be improved - if a hotel does not have suitable rooms for parties, then don't rent them out when you have paying guests who at least want to sleep at midnight.
訪訪客Before booking this hotel currently be advised that the lobby is under complete renovation and there is a temporary registration desk on the ground floor of the hotel. Additionally, they are installing new elevators, however the existing elevators are very old and one of them wouldn’t service the floor I was staying on. The rest of the hotel has been completely upgraded, with very nice rooms. The main issue was that Belgium was under a heat wave while I was visiting with temperatures in the high 80s. My air conditioner was blowing warm air and I asked three different times to have it fixed to no avail. I ended up sleeping in a very hot room with the windows opened and had to listen to very loud crowds which apparently congregate all night on the street below, so know that the “historic views”come at a price with loud noise. I live in Chicago so I am used to noise at night, but constant loud conversation and laughing one level below is very bothersome. The breakfast is being served in the executive lounge, so for Marriott elites just be forewarned that the breakfast is very crowded with all hotel guests being served in the lounge, however the quality of the breakfast was nice with very friendly staff. This hotel will be nice when they finish it — just be forewarned about the street noise and staff who will not fix the air conditioning, creating a very undesirable stay from a Marriott Platinum Elite guest.
訪訪客Booked the hotel through Trip Advisor a couple months prior to travel. When we got to the hotel, they told us that our reservation didn’t show up (from trip advisor) until the day of our arrival so they were fully booked. So they booked us a room at another hotel a couple blocks away, covered the extra cost of the room, and gave us a complementary breakfast. I thought this was very fair. So, even though we didn’t stay at Hotel des Galeries, they were helpful, professional, and took good care of us!
訪訪客Ένα πολύ ωραίο ξενοδοχείο! Πολύ όμορφο μινιμαλ δωμάτιο,κουκλίστικο.Μείναμε εκεί 5 μέρες 3 άτομα. Η τοποθεσία είναι πολύ κεντρική,ολα είναι δίπλα.Το πρωινό ήταν αρκετά ικανοποιητικό,η σερβιτόρα του πρωινού πάντα εξυπηρετική και δεν άφηνε τίποτα να λείψει απο το μπουφέ. Θέα στην grande place!Εμείς βρήκαμε την τιμη του δωματίου αρκετά οικονομική. Το μόνο που μας ενόχλησε είναι ότι ζητήσαμε απο την ρεσεψιόν μια πετσέτα μαύρη επειδή η μια κοπέλα έχει κόκκινα μαλλιά και για να μην λερώσουμε τις πετσέτες τους,και εντάξει δεν είχαν αλλά μας είπαν και ολας οτι αν την λερώσουμε θα πρέπει να την πληρώσουμε! Κατά τα αλλά όλα τελεία.
訪訪客A warm and very clean no-frills hotel close to the centre of Bruges. Great location close to many restaurants and a short walk from the main square. Friendly helpful staff. Basic room layout, plastic sinks etc. but clean and warm. Nice bar and breakfast option. Parking in adjacent underground public car park, with lift access to hotel courtyard. A good city centre option for a short stay.