住宿方回覆: Dear Guest, Thank you for your outstanding review and for choosing NH Brussels Airport for your trip. We are delighted to hear thar our location near the airport suited your needs and that you enjoyed your stay with us. We truly appreciate your kind feedback and look forward to welcoming you back in the near future.Kind regards, Ines Perez Do Souto VazFront Office ManagerNH Brussels Airport
Maggie Pang
標準雙人床
入住於 2025 年 7 月
好友出遊
4 則評論
8.5/10
很好
發布於 2025 年 8 月 21 日
機場O level E 位定時有車送往酒店,10分鐘路程,但酒店附近只有火車站,最近的便利商店要走10分鐘路!晚上10時後到達,什麼也関掉,只有酒店小店的小食醫不了肚。
住宿方回覆: Dear Guest, Thank you for your outstanding review and for choosing NH Brussels Airport for your trip. We are delighted to hear thar our location near the airport suited your needs and that you enjoyed your stay with us. We truly appreciate your kind feedback and look forward to welcoming you back in the near future.Kind regards, Ines Perez Do Souto VazFront Office ManagerNH Brussels Airport
住宿方回覆: Dear Guest, Thank you for your outstanding review and for choosing NH Brussels Airport for your trip. We are delighted to hear thar our location near the airport suited your needs and that you enjoyed your stay with us. We truly appreciate your kind feedback and look forward to welcoming you back in the near future.Kind regards, Ines Perez Do Souto VazFront Office ManagerNH Brussels Airport
住宿方回覆: Dear Guest,Thank you for your outstanding review and for choosing NH Brussels Airport for your trip. We are delighted to hear thar our location near the airport suited your needs and that you enjoyed your stay with us.We truly appreciate your kind feedback and look forward to welcoming you back in the near future.Kind regards,Ines Perez Do Souto VazFront Office ManagerNH Brussels Airport
住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to read about your experience and the inconvenience you encountered during your stay. Please accept our sincerest apologies for the issues with the cleaning service and, most importantly, for the situations that made you feel unsafe.This is certainly not the level of service we aim to provide. We will review this matter with our housekeeping team to ensure that proper procedures are followed at all times, especially regarding guest privacy and security.Your comments are very valuable to us, and we will take immediate action to avoid similar incidents in the future. We hope you might consider giving us another opportunity to restore your trust.Kind regards, Ines Perez Do Souto VazFront Office Manager
Tepy Chan
標準雙人床
入住於 2025 年 4 月
好友出遊
7 則評論
8.0/10
很好
發布於 2025 年 6 月 12 日
The room is nice and clean but some of the staffs at the recieption are a little bit rude. Just a little bit. But overall is good. Next to train station and airport but a little bit too quiet around the neighbourhood. Going on a trip with a group of friends feel more at ease. (Just personal opinion)
翻譯
住宿方回覆: Dear Guest, Thank you for your outstanding review and for choosing NH Brussels Airport for your trip. We are delighted to hear thar our location near the airport suited your needs and that you enjoyed your stay with us. We truly appreciate your kind feedback and look forward to welcoming you back in the near future.Kind regards, Ines Perez Do Souto VazFront Office ManagerNH Brussels Airport
Ammyysss
標準雙人床
入住於 2025 年 5 月
夫妻/情侶出遊
5 則評論
8.0/10
很好
發布於 2025 年 6 月 28 日
Good hotel, very nice and clean but the house keeping walked into our room without even knocking! I politely told the staff and hope it won’t happen to other guests
翻譯
住宿方回覆: Dear Guest, Thank you for your outstanding review and for choosing NH Brussels Airport for your trip. We are delighted to hear thar our location near the airport suited your needs and that you enjoyed your stay with us. We truly appreciate your kind feedback and look forward to welcoming you back in the near future.Kind regards, Ines Perez Do Souto VazFront Office ManagerNH Brussels Airport
住宿方回覆: Dear Guest,Thank you for your outstanding review and for choosing NH Brussels Airport for your trip. Your kind words motivate us to continue delivering the best service possible.We truly appreciate your kind feedback and look forward to welcoming you back in the near future.Kind regards,
E3915****
家庭房, 連通房 (2AD+2CH)
入住於 2025 年 7 月
家庭出遊
18 則評論
10/10
超棒
發布於 2025 年 8 月 23 日
乾淨又新的酒店,缺點是電梯只有一部
住宿方回覆: Dear Guest, Thank you for your outstanding review and for choosing NH Brussels Airport for your trip. We are delighted to hear thar our location near the airport suited your needs and that you enjoyed your stay with us. We truly appreciate your kind feedback and look forward to welcoming you back in the near future.Kind regards, Ines Perez Do Souto VazFront Office ManagerNH Brussels Airport
路易斯山迪
標準雙人床
入住於 2025 年 7 月
好友出遊
1 則評論
6.0/10
發布於 2025 年 8 月 4 日
A very bad experience. I hung the “Room Cleaning Requested” sign on the door, but my room wasn’t cleaned that day. The next day, there was no cleaning sign hung on the door, yet someone came in to tidy the room, but the daily necessities weren’t refilled. On the third day, I was due to check out at 12:00 noon, but at 8:00 in the morning, someone unlocked the door and tried to come in. Then at 10:00, the door was opened directly and someone entered the room, which really scared me. I couldn’t sleep the whole morning, fearing that a stranger might break in. This is the first time I’ve ever stayed in a hotel where someone repeatedly opens the door on their own.
I reported this to the front desk, and they said it might have been the cleaning staff, but I was already so frightened. This hotel made me feel very unsafe and is really not suitable for women traveling alone.
翻譯
住宿方回覆: Dear Guest,Thank you for your outstanding review and for choosing NH Brussels Airport for your trip. Your kind words motivate us to continue delivering the best service possible.We truly appreciate your kind feedback and look forward to welcoming you back in the near future.Kind regards,
住宿方回覆: Dear Guest,Thank you very much for your favorable comments on our hotel environment, cleanliness and dining options. We're glad to hear that you found our airport shuttle service convenient. At our hotel, we always strive to provide our guests with a pleasant and worry-free stay, and your experience is the best proof of this. We hope to welcome you again in the future. Best regards.Kristine, Assistant Front Office ManagerNH Brussels Airport
住宿方回覆: Dear Guest,Thank you very much for your favorable comments on our hotel environment, cleanliness and dining options. We're glad to hear that you found our airport shuttle service convenient.At our hotel, we always strive to provide our guests with a pleasant and worry-free stay, and your experience is the best proof of this. We hope to welcome you again in the future.Best regards.Kristine, Assistant Front Office ManagerNH Brussels Airport
訪客用戶
標準雙人床
入住於 2025 年 4 月
獨自出遊
1 則評論
9.0/10
滿意
發布於 2025 年 6 月 6 日
Overall, my stay was excellent. The only aspect that fell short was the television, as it was not a smart TV. In this day and age, having access to platforms like YouTube or Netflix is expected in a hotel room, and the lack of it made the in-room experience somewhat less enjoyable.
翻譯
住宿方回覆: Dear Guest, Thank you for your outstanding review and for choosing NH Brussels Airport for your trip. We are delighted to hear thar our location near the airport suited your needs and that you enjoyed your stay with us. We truly appreciate your kind feedback and look forward to welcoming you back in the near future.Kind regards, Ines Perez Do Souto VazFront Office ManagerNH Brussels Airport
住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to read about your experience and the inconvenience you encountered during your stay. Please accept our sincerest apologies for the issues with the cleaning service and, most importantly, for the situations that made you feel unsafe.This is certainly not the level of service we aim to provide. We will review this matter with our housekeeping team to ensure that proper procedures are followed at all times, especially regarding guest privacy and security.Your comments are very valuable to us, and we will take immediate action to avoid similar incidents in the future. We hope you might consider giving us another opportunity to restore your trust.Kind regards, Ines Perez Do Souto VazFront Office Manager