From the moment we drove up to the Lygon Arms, we were enchanted. Our heavy bags were whisked away, and we were enfolded by the friendly staff and the sense of history and comfort of the hotel itself. When we travel, we seek out places that have preserved a sense of that unique place and its history. With its expansive fireplaces, stone floors, cozy seating areas, and massive wooden beams, The Lygon Arms was exactly what we hoped for. We had dinner and breakfasts in The Grill - the main dining room - and once in the Tavern. The food was amazing, and the staff, delightful. Max, the restaurant manager, and Petra, the assistant manager were a joy and made us feel like old friends. They went out of their way to make our early morning departure less stressful by sending breakfast to our room at their suggestion. Such kindness! Sofia, Jason, and Gary in the front office were also welcoming and helpful in answering any questions and arranging transportation when we needed it. We are grateful to them all for making our visit so special in every way.
We recently stayed at the hotel as a birthday treat for my wife and had a wonderful time there! All of the staff were amazing! Everyone on the front desk (including Daphne!), the restaurant, bar and housekeeping team made sure we had a great visit! James, Katie and Ian also helped with a few special surprises for my wife when we arrived! We certainly hope to be back again!
We have been visiting the restaurant for 10 years or more and in all that time have been very happy with the offering. However, all things must change it seems and a new chef is possibly chasing a Michelin star? Food quality remains excellent (possibly better) but the portion sizes are far too small. Fortunately, we were not staying overnight at the Manor so could raid the fridge on returning home! As it stands the meal was nowhere near value for money. Doubt we will return until the next ‘change’ occurs. Sad as the Cotswold’s needs good quality restaurants, not Michelin star establishments.
The staff were professional. The room was a bit on the small side but clean, warm, and had all the amenities one needed. Restaurant had variety for dinner. Restaurant staff were friendly and accommodating. Breakfast was average, but okay.