布羅德海灘空氣ULTIQA公寓式飯店

I recently checked into your hotel (11th to 15th May) while attending a conference at the Gold Coast. While I appreciate the general cleanliness and amenities provided, I am writing to express my concern regarding a persistent and unpleasant odor in the room, which resembles the smell of urine. Unfortunately, due to my very very tight schedule and the limited availability during this busy period, I have not had the time to properly address this matter in person. I also understand that your reception operates from 9 AM to 5 PM, not 24/7 service; which overlaps with my conference commitments, making it difficult to reach out directly during those hours. I kindly request that you look into this issue as soon as possible the room was 1305. Whether through a deep clean, room freshening, or possibly offering an alternative room if available, any assistance would be greatly appreciated to ensure a more comfortable stay. Thank you for your attention to this matter. I look forward to your prompt response. Kind regards, formal, direct, or if you'd prefer a shorter version.

The location was excellent however, the complex and rooms were quite old and need a major facelift. The room was very basic, bed very uncomfortable and general ambience very standard, definitely would not recommend

Carpark was a challenge and the dual lift system just poor design. Lots of dust buil up inside the apartment and dirty floor tiles in the bathroom. Apartment was well appointed and views spectacular. Staff were fantastic and friendly, in particular the young male cleaner who opened doors for people etc..