布爾諾Nike Store Olympia Brno附近住宿

The Royal Ricc is centred right in the heart of Brno just off Zelny Trh (Vegetable Market). Both cathedral and castle are within easy walking distance as is the railway station. The reception area has a fine vaulted ceiling - setting the tone of the historic rooms above. I had a spacious front facing room - with painted ceiling overlooking the street and an outside bar opposie, I was worried about street noise late at night -but the sound proofing is very effective as I heard no outside noise. The bed was very comfortable and the en suite bathroom (with bath) was great. Breakfast is standard buffet fare - more than enough to set me up for the day. Disliked · more plugs in the room, and the lighting could be better if you wanted to ead for a long time (but why would you as the city is fanastic)

We had booked a room for three adult people. When we got there, there was only one prepared bed with only one duvet! We talked to a woman in the reception, and it is by far the worst hotel service we have ever experienced! At this point it was almost midnight and the response we got was that she did not know where the bedding and sheets were kept. She had us follow her and after a while she found only one duvet and one sheet for this duvet. She handed it to us like so, not prepared, and when asked she said to us: “Does it look like I do that type of work here?”. After this we went back to the reception as this was completely unacceptable treatment from a receptionist at a well known hotel chain. She was not solution oriented AT ALL. She told us there were not any other available rooms. She never apologized. She would not give her full name , and said that she was quitting her job here. She told us she hade never been in this type of situation before. She told us she had no one to ask for help and that the people who work here during the day, and who would know where the bedding we needed were, were not here at this time of the day. She told us she was not hiding the bedding from us, that she sincerely did not know where it was. We did not get the room prepared as we had booked it. She even asked us what WE (!!) thought she should do. She said that the only option she saw was to give us back our money and that we could leave the hotel, at 00:30 at night (!!!!). Outrageous!!! We were all so dumbfounded and shocked by this completely unacceptable way of treating your clients that we absolutely considered to pack up and leave. After some time of talking and being dumbfounded by this TERRIBLE service she suddenly said the she could separate us and give us one more room. We accepted this and that was it. We are going to take action after this and call the director of the hotel and tell him about this experience. This is the absolute worst service experience we have ever experienced. COMPLETELY UNACCEPTABLE! And SHOCKING as this is a known hotel chain with great reviews! I am still lost for words, as I also was after talking to that terrible employee with no service skills to say the least.

Das Zimmer war sehr gut ausgestattet und sauber. Das Frühstücksbuffet ist sehr reichhaltig und wirklich für jeden Geschmack etwas dabei. Service war überall sehr freundlich und zuvorkommend, gleichgültig ob an der Rezeption, an der Bar oder im Frühstücksraum. Es gibt genügend Stellplätze in der Garage, lediglich die Stellplätze zum Laden der Elektroautos sind sehr schwierig ein- bzw. auszuparken wenn mehr als 1 Stellplatz belegt ist und die Kabel extrem kurz.

客房與國內四星相比，比較簡單，但是該有的都有，乾淨，也挺安靜。早餐很豐富，可以對標國內五星。

I was a tourist in my hometown, but I cannot choose better hotel. The hotel has free parking in the garage, so very easy for car travelers. Very nice location in the center. Big airy room, nice bathroom. Excellent breakfast - especially the home made bread.

首先,市中心附近的布爾諾一家卓越的酒店!!最美麗的體驗之一,非常感謝!我們和朋友一起慶祝生日,工作人員非常友善,他們在我們的房間裏爲我們準備了一瓶葡萄酒和玫瑰葉。真的很棒,我們非常感謝你!!!!早餐絕對是驚人的,有這麼多的選擇,我們不知道先選擇什麼。前台的工作人員非常友好,他們幫助我們做了一切,並給了我們很棒的提示,在哪裏可以去看布爾諾的所有美女!

We are a family of refugees from Ukraine. Upon arrival in Brno, we were lucky enough to spend a week in this lovely hotel! We had a cat and a dog with us, and fortunately, pets are allowed at this hotel. The rooms are very clean, comfortable and spacious. There is everything necessary for a comfortable stay. Very large and comfortable beds, huge TV, balcony, bathroom… Delicious breakfasts and not only! But especially we want to note and thank the staff of the hotel. Absolutely all very polite and nice people! Waiters, maids, administrators, managers. Everyone! Separately, we want to thank the general manager, who helped us several times in solving some issues. The receptionist girl who helped organize transport for us. The waiter who always smiled and treated the kids (and us) with goodies. You all are super! Thank you a lot! We really hope to live in your hotel again, but not as refugees, but as guests. :-) Prosperity to you and all the best!

不錯的酒店,早餐真的很棒(很多食物和不同種類的食物,飲料,蛋糕),房間看起來不錯,但很古老,沒什麼特別的,但這只是我的意見。我們在房間裏有空調,但它不起作用,沒有人在辦理入住時自動告訴我們,空調是額外的費用。所以我們有了它,但我們認爲那是壞的,有一晚我們晚上懶得去報告。但無論如何,空調的房間關閉/停用。房間很貴,人們需要支付更多的費用來激活房間裏的東西,有點滑稽,比如壞笑話。對我來說,房間獎和質量3,5和早餐5。它靠近電車站(salina),所以直接去市中心的方式很好。大加是酒店前面的免費停車場。