Out of my whole month’s travel in France, Hotel Le Castel was the only black mark in my accommodation stays. The place is tired, the hosts are curt and rude, offering very little in terms of warm hospitality and customer focus. And most of all, the thing that I found especially hard to take, was that they are not honourable. I had a made a mistake in the booking date, and then separately I asked if I could upgrade to a more expensive room with a bath. The hotel said both times that I should “cancel’ the booking and book again, and that they would not charge a cancellation fee. In reality, they gave me back some money but definitely not all, and I was short by £150 or 175 Euros, which is a lot of money. They did not honour their word and could not be bothered. Don’t go anywhere near Hotel Le Castel is my strong advice.
翻譯