切爾背包客飯店(Chill Backpackers)

When I arrived the door was locked and I never received a code to get in so I had to wait for someone to leave so I could enter as the phone was never answered. My bed was extremely uncomfortable and the rooms are very small with no open window so it’s stuffy with little to no space to put your bags. Worst thing was that I was told to pay for an extra week so that I would not lose my room, yet I said I was unsure when I may leave but was told that was fine. Had to check out suddenly due to an emergency and was told I was not being allowed my refund of 288$. Not a single penny, but that was never discussed to me. No one would allow me to speak to a manager, was never told there were no refunds and as a backpacker having little money, losing this amount has hit me hard.

這不是背包客的旅館，而是一個充滿癮君子的中途之家。整個地方都很臭而且很髒。我們住了 4 晚，在我們登記入住的那天晚上，有人在 2 樓的女廁所的水槽裡吐了出來，當我們退房時，水槽裡仍然有嘔吐物。噁心。沒有人做他們的菜，在我使用它之前，我的玉石就是一切。淋浴不是很乾淨，到處都是頭髮。不要留在這裡。

Excellent hostel to stay out the staff was friendly and helpful and the manger could not do enough to help me out the room was clean fresh sheets and nice with the air conditioner on cheap private room I stay there for 2 years and great location to all public transport and shops

Good location for our visit to Suncorp Stadium. Well priced. Bathrooms quite clean. Nice roof terrace. Problem with our room card key in the middle of the night. Thankfully another resident had the phone number for night manager., and knew sometimes keys don’t work.

我真的很享受在 Chill Backpackers 的時光！工作人員真的很友好而且超級樂於助人。這個位置真的很靠近很多東西，特別是如果你只是想探索的話。房間真的很乾淨而且有很大的空間。有混合浴室和女浴室，我覺得非常好。他們有一個屋頂，這是一個涼爽的地方，只是放鬆一下，還有一張台球桌和一個電視室。 Wifi 在大樓周圍都可以使用，對於背包客或只想便宜住宿的人來說是一個很棒的地方。他們的停車位有限，但它是第一個穿著最好的！感謝所有工作人員的出色表現 - 當我回到布里斯班時，我一定會回來留下來！

Do not stay here unless you enjoy feeling so scared you can’t go to the bathroom alone. This place is filthy, our room had some kind of brown sauce ( we hope) splashed all over the walls and a thick layer of dust along the bunk beds, the carpet is covered in stains. The corridors stink of feet and our room by the balcony constantly smelt like ****. The only window in our room looked out onto the corridor where the light was left on all night. the bathrooms were mixed gender and absolutely disgusting, nowhere to dry your hands, males urinating with the doors open, awoken each morning to the smell of **** and someone vomiting in the bathroom. Signs everywhere telling you to lock away valuables at reception, should have taken the hint. You can’t get into the hostel without Almost getting stumbled into by someone off there face on *****. 1 star for the pleasant guy on reception for storing our bags, if we knew what we were in for we never would have stayed. We have paid a lot less to stay in much nicer hostels, or at least ones where you don’t feel you need to sleep holding your wallet. Do not stay here especially as a female, we have stayed in hostels all over Australia and have never felt so unclean and unsafe.

Chill Backpackers is not a hostel but a shelter for homeless people. At the check-in, we were told that our booking supports a shelter for people who are struggling with their lives. This facility should be next to the hostel in a separate building. After a few hours, we realized that the hostel was also full of homeless, live-struggling people. At night we were awakened by screams from the neighbouring room, we did not dare to go to the hallway and felt unsafe in our room. In addition, cigarette-fumed air came through the ventilation shafts, which made sleeping additionally more difficult, opening the window was not possible. When we complained after this night about the screaming and the smell of smoke in our room, this was pushed to the shelter next door, and we were assured that the neighbouring room ere also accommodated tourists. Early check out only without refund. The nightly scenario repeated itself, and the stay in the hostel became more and more terrible. In addition, it stank miserably in the hallways, in the room, you could not open the window, and there was no fresh air. In the kitchen, hardly any pots, plates, etc. were washed, glad to have our own cutlery.