布萊特住宿公園飯店

Please read reviews before you book this property, we didn’t, what a disappointment, booked a so called deluxe cabin, at an extremely overpriced amount. It was no better than a caravan. It is a very sad looking caravan park.

Upon arrival, we were shocked by the (poor) condition of the park. The negative reviews are warranted and increasing - the park seems on a downward trajectory. When we tried to set up our tent, we couldn’t get any pegs into the ground—even with heavy-duty equipment. We called the phone number for help (there is no-one on site!) and they seemed surprised by our difficulty, which is baffling given the recent reviews that mention the same thing. The park’s response to one of those was that the customer booked last minute, stating if they booked earlier they would have got a “premium site”. We booked a year in advance and still had an unusable site. They offered us other non-en-suite sites, but testing other nearby sites we still couldn’t get our pegs into the ground. They denied a refund despite the fact that we couldn’t use the site they booked us into (or any other nearby site). The couple next door faced the similar issue and left early because they found the inability to set up their caravan annex, and the condition of the amenities, unacceptable. The park claims to be cheaper than other places. We paid $540 for an en-suite site for 6 nights outside school holidays. There are much better, more affordable options in nicer locations. We - thankfully - found another park in town at the last minute during the busy Buffalo Stampede weekend. It was a lot better and cheaper! Winning!! We enjoyed our holiday (thanks to moving to the other park) and will never return to BAP. If you’re planning to camp in Bright, I strongly recommend booking elsewhere (I will post my other experience separately for where I think is a good option). The reviews of BAP - and more importantly, the park’s defensive response to any criticism - speak for themselves!

The very basic cabin I was allocated was the most overpriced I've paid in all my years of staying at caravan parks (over $200/night). I was expecting the cabin to be pretty schmick because of the price - but instead, it was old and 'tired'. There were ants running along the clothes cupboard and kitchen bench, the paintwork and fixtures were peeling or cracked, the bathroom (shower and toilet recess) make a airplane toilet feel roomy, and the hot tap in the kitchen was near impossible to turn on - then when water did come on it squealed through the pipes. What they also don't mention is that they're on the main highway, so it is incredibly noisy from early morning through to late at night - it's not a restful place to stay at all. When I arrived I was simply told that 'I owed them some money for the two nights', which I paid in full. The guy at the desk said OK that's all done... But then I had to prompt him to ask whether I could have my room keys and how to find my cabin on the premises. He just pointed out the window and said 'that one by the pool, the key's in the door'. And that was it - no paperwork to orient me to where I could find facilities (the BBQ area, communal bins or shared laundry etc). I also called the office later that evening to get the code for the WiFI - only to be told they don't have WiFi -something else they don't mention on their website. Would not recommend and will not stay here again.