布里奇沃特Sunglass Hut附近住宿

We stayed for a few days for a sports event about 20 minutes away. Although it wasn’t a bargain, I would absolutely choose this hotel if I were in the area. It feels very new, the rooms are great, internet was good, the rooftop bar was well received and we ate at the attached restaurant 2 nights bc it was so convenient. (Tommy’s tavern). Definitely recommend. My one complaint is because we had a sports event we needed ice every day. The ice machines are soooo persnickety that it took me about 10 mins per day to fill up the ice and water. I think Marriott thought it was doing something great bc there are sensors etc but honestly it was the worst part of the hotel!

Check-in: Good Room: Fine. Clean Beds: comfortable, though duvet cover didn’t fit so well. Shower: nice. Bathroom: not great sound reduction. Mirrors fogged / hard to get clear. But overall fine. Bar: extremely loud. Corporate event. Prices aren’t cheap and staff was ok, but not great. Other: left an item in the room. Very difficult to engage the hotel staff on this. I had to fill out a form on a third party website and hope someone takes it seriously. Staff try very hard to not engage via phone. Feels potentially representative of how they deal with any exception: push to the side and hope it goes away / someone else deals with it. Overall, hotel is a reasonable place to stay, but I wouldn’t go out of my way or pay extra to stay here vs comparable hotels in the area.

上週末我在那裏住了一個男孩週末。這是我們在這個漢普頓的第4年。我們週六晚上去吃飯,週日有巨人隊比賽。雖然這家酒店離巨人球場不近,但離朋友很近。酒店很乾淨,工作人員很友好。早餐很好,總是有各種各樣的項目可供選擇。明年我們會回來度過另一個很棒的週末。

從高速公路拖走,需要緊急住宿一晚。登記時非常友好的問候。房間舒適無污點。安靜的房間沒有砰砰的門。購物、高速公路、餐廳都方便。

Booked and paid through my choice membership a week in advance. On the day of checkin called the front desk for two hours early checkin, as demanded by front desk (a male person) I agree to pay $40 extra for early checkin. Drove for 90 minutes to reach hotel, waited 15 minutes for someone to show up to check us in. The front desk lady (an Indian lady) started attending phone calls and took like 20mins to attend & talk to us. The Indian lady (attached her photo) at the front desk is completely disrespectful & rude. She told Hotel will allow checkin only after 3:00 PM, inspite of showing her the call history and earlier discussion over the phone, she bluntly denied anyone calling the front desk or any male person answering the calls. Inspite of agreeing for extra charge & earlier discussion, We requested to allow two early checkin as we are already in the city/hotel, but the lady was VERY unprofessional, rudely denied the checkin & gave free suggestion to go around the city until 3:00 PM. ARE YOU SERIOUS...!! As we already paid, we went out & came back at 3:00 PM. Now male front desk guy (can be seen in picture took 45 minutes to checkin. Even he was rude to us & other guests. Posting the pictures and videos of the person talking to the guests. He open the room with his master key & two hours late gave us the key as the lock system was not working. Rooms Don't, and I mean DONT book here. Nothing works! The disgusting smell in the rooms and hallway. The elevator is broken, our room lock was broken off, the shower wouldn’t turn on, the power outlets on either bedside table lamps didn’t worked. All the outlets in the room were broken or loose, charges fell right out when you plugged them in. Room service Will not get room service while you're staying at the hotel, no fresh towels, no cleaning, no bedsheets change during your extra days stay. No breakfast on offer. there was no continental breakfast. No coffee or anything in the Lobby. Staff is rude and intrusive. They knock on our door an hour before check out and reminded checkout time to make sure we check by 11:00 AM. I wouldn’t expect this from a hotel which claims as a 3-star hotel and charge $90 per night. I wouldn't recommend staying there for any type of event, for family vacation or business. If I could give a ZERO rating I would. Horrible staff, VERY unprofessional.

我們在另外兩次探親時(在Covid之前)都住過這家酒店,而且總是發現酒店完全可以接受,工作人員友好和包容...這是我們第一次在Covid之後訪問,我必須說在那裏絕對是兩年前酒店不一樣的。房間還可以,牀和牀上用品很舒服,但是這家酒店公共空間的整體外觀和清潔度肯定已經下坡了。走廊、樓梯和大堂的地毯很髒,電梯也很髒,需要認真打掃。另外,得知酒店沒有恢復女傭服務,令我們非常失望,如果您希望房間被打掃,毛巾更換,您必須在前一天通知前台。大堂酒吧僅在週五和週六開放,小酒館只供應早餐,酒店沒有其他準備的食物 -- 酒店以前提供早餐、午餐、晚餐和小吃,酒吧每週7天開放。我理解Covid的這個地區打的很重,但是酒店如果想繼續按照您入住的同樣價格收取費用的話,就需要恢復全面的運營,包括傭人和餐飲服務。我們想繼續把業務交給這家旅館,但他們需要打掃,刷新公共空間,並完全重新開張--如果這種情況沒有發生,那麼我們將把酒店業務帶到別的地方。

I have stayed at this hotel off and on since February of 2022 when I started my chemotherapy treatments at Memorial Sloan Kettering cancer center in Basking Ridge. I was diagnosed with a rare form of non Hodgkin’s lymphoma called Mantle Cell Lymphoma in May of 2021. I am extremely grateful for this hotel for accommodating me while up in the area for treatments, and scans. As I’m getting better, my visits are less frequent, but I stayed here last month again, and wanted to thank the staff for their kindness especially Maya Dawkins and Jossehlyn. Thank you all very much. I look forward to my next stay, as that means I will hear more good news about my recovery. If you wish to follow my journey back to good health

非常方便的婚禮,我們在鎮上,在一個不錯的安靜的環境,但靠近所有高速公路以及所有當地的鄉鎮和村莊。酒店乾淨舒適,最近顯然更新了。工作人員很愉快,很友好。我會說酒吧/餐廳關門太早,欺騙了我們睡帽和使用我們的餐飲積分(酒吧確實看起來很誘人,並有很好的優質波本威士忌選擇)。我可能錯了,但酒店似乎沒有滿,儘管我們的鑽石狀態,但也沒有提供升級。價格優惠,價值,我們喜歡的一件事是房間溫度的控制,使我們能夠讓它足夠涼爽,可以睡覺。我們一定會回來的,因爲我的家人都在該地區。