達拉斯貝德福德萬豪TownePlace飯店提供給探索這座城市的旅客一個理想之地。 達拉斯貝德福德萬豪TownePlace飯店是您遍覽貝德福德美景與感受城市之聲的理想選擇。
飯店位置方便,距離達拉斯沃思堡國際機場TRE車站只有10km,達拉斯沃斯堡國際機場只有17km。 通過Bedford Boys Ranch Lake,Bedford Trails Linear Park和Archangel Michael Coptic Church,您可以輕鬆地從這家飯店看見貝德福德的景點。 經過漫長的一天的觀光後,這家飯店是您放鬆身心的好地方。 這家貝德福德飯店的客人可以使用停車場設施。
訪訪客用戶My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall.
However, these are the weird things that ruined our stay:
- The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be.
- The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air.
- Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way.
I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room.
- (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay.
- They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay.
I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.