沃思堡附早餐的飯店

No improvement since last visit. Smoke smell still fills the Lobby from the open-flame cooking of Toro-Toro Restaurant. Great restaurant -- poor location choice. Hotel rooms are long-past due for gut renovations, as the rooms we have had on 2 visits confirm, which will cause us to stay elsewhere in the future. How old, stained, worn & chipped must furniture &/or bathroom fixtures become ”before” being replaced? All the staff were polite, courteous & helpful so no personnel complaints & housekeeping was basically OK. Attached parking garage is convenient since everything you want to do Downtown is within easy walking distance.

很棒的住宿,很棒的服務

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

I travel nearly every other weekend for sporting events. This was BY FAR the worst hotel experience I have ever had, and I will never stay at this location again. I tried to check in at 3 P.M. (an hour ahead of check in time, I arrived early) and was told to come back at 4 P.M. as my room wasn't ready, no big deal here, totally understand, I arrived early. However, I came back around 5:30 P.M., and was told my room STILL WASN'T READY. I wasn't offered so much as a bottle of water for the inconvenience or an apology, and was forced to change clothing in a public bathroom, because I had an event to attend. Finally, upon returning after my event, my room was ready around 11 P.M. I walked into the bathroom to take a shower, and realized there was some sort of brown sludge/liquid on the floor....the toilet was leaking from the base, and I assume this is why my room wasn't ready on time. When I woke up in the morning, the towel I had put down was soaked, and the corner was brown, as the toilet clearly continued to leak throughout the night. The next morning upon check out, when I received my car from the valet, it was full of flies. I don't mean 2 or 3, I mean no less than 12 flies were in the vehicle. I drive a newer Land Rover, when I dropped my car off the windows were rolled up, there was no food in the vehicle, etc...someone must have rolled the windows down and left the car next to a dumpster or something overnight. There were still flies buzzing around my car multiple days after I checked out. When I got home (after making a two and a half hour drive with a car full of flies) I reached out to Marriot customer service, and received a response that my complaints would be forwarded to the executive team at the hotel, and I would receive a response within 3-5 days. It has been over a week, and I've received no communication at all. I've read other reviews from around the same time that say they had to have an intense argument with management to finally get their room comped. Absolutely terrible experience, terrible customer service, and still no resolution.

We bought a Groupon with some friends on at the spur of the moment and decided to forgo our weekend usual of being at the lake and instead drove 12 miles to this lovely hotel. The entire staff was friendly, courteous, and went out of their way to make sure our overnight stay was top notch. The pool is bigger than most hotel pools and very, very quiet. We packed a cooler and made a day of it at the pool. Eric, the shuttle driver dropped us at a little hole-in-the-wall restaurant for dinner and then picked us up when we called him. He helped with the mini refrigerators we needed and even provided extra pillows. We had a great time at the hotel. So much fun that we did it two weekends in a row!!

很棒的酒店和位置

酒店正在裝修，房間的軟裝看着很新。隔音比較差，小孩的哭聲，走廊的人聲，聽得很明顯。房間裏會突然傳來設備運轉的聲音，不知道是什麼設備。影響睡眠。 浴室沒有打掃乾淨，頭髮什麼的還在。 隔了條街就是Water Garden，方便遊覽。離火車站也近。地理位置優越。

我沒有遇到過一個不受歡迎的工作人員。我在這裏呆了第二個星期,從日本來,布魯斯不僅非常樂於助人和專業,而且他,除其他外,也是我所經歷過的最美好和最包容的工作人員。經過一週的國際旅行,工作人員絕對令人愉快。如果您在達拉斯,這裏是住宿的地方。我們爲這次旅行保留了兩個單獨的房間,兩者都很好,寬敞,氣氛很好。這個位置,連同它的員工都是一個很難推薦的,這是來自日本習慣於5星級酒店的人。迫不及待地想再次訪問達拉斯

The room was very clean, the bathroom was like new and really NICE..so were the Towels.. The bed mattresses were very comfortable and I loved the pillows and 4 of them.. so full and soft. Happy with the room. We were there only as a bedroom as we were busy visiting family. My son had made the reservations and He forgot that I wanted a pool.. no pool.. and no Free breakfast.. the exercise room looked nice .. It wasn't that far from the Stockyards that we were to visit and close to family.. So Overall .. it met our needs.. I really liked the room. Was not empressed by the lack of friendliness of front desk.. If you don't care about no pool.. The room itself is worth the trip..