埃爾訥古勒姆附早餐的飯店

Bad welcome! At the time of check in, forget the welcome and welcome drink, we were offered a city view room whereas we had booked for the Pool View ( better view and more price) room.( Approximately Rs 15,000 / USD 150 per night ) We were made to go up and down two times to check different rooms. The staff at the reception tried his best to offer less priced room with additional benefit of Lounge access. Only when we put our foot down, we were offered the room we paid for only after 1 hour of wait. We checked in at 6:00pm finally. I never understood the logic behind not allotting the room which paid for. Be sure not to book this hotel during the Season ( Christmas vacation). It is highly chaotic during this season. Room service was good. The room was clean. Room offered a great pool view. We booked the New Year Poolside Party with them which was absolutely let down. Bad music and average food and below average drink options. Highlight is Breakfast and the staff is courteous. Stay here if you get good deals.

位置非常方便，出門就是商場，吃飯購物十分方便，酒店也很新，房間衞生也十分乾淨整潔，面積也很大，非常滿意，推薦！

We really enjoyed our time in Forte Kochi. We checked in at 1am and the staff incharge allowed us to go straight to our room and do the check in process there which we highly appreciated. The breakfast options were not extensive but of great quality. The late afternoon snacks were great as well.

酒店地理位置優越,毗鄰機場。工作人員很友好,專業。游泳池不錯,但週邊正在維修。不幸的是,從游泳池後面可以看到垃圾堆。來回喧鬧的客人讓我保持清醒。

晚上10.30到上午10點我們住在那裏。我在不知不覺中預訂了非Ac,但後來我從非ac轉換爲ac,並收取了額外的Rs.800,這太多了..我們從外面點的食物很好,但他們沒有提供勺子。房間很小,因爲我們無法將一邊轉向房間的另一個區域,浴室也很小。工作人員非常優秀,夜班人非常不錯,毫無疑問。現在再次參觀了另一個地方,再次回到我的家,我預訂了一天住在其他酒店,而不是在這裏。位置在機場附近的村莊側。房間和廁所的清潔很好。總的來說,我給平均,永遠不會再入住這個酒店。

Everything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.

酒店位於高知機場附近,離機場步行約5-10分鐘。 酒店有24-hour保安和工作人員,從入口到餐廳,服務人員都非常友好熱情!酒店標牌標明清楚,停車很方便,隔壁有藥店,商店步行約10-minute,週邊環境比較安靜。 房間總體乾淨寬敞,但沒有吹風機,沐浴露和洗髮水看起來用過的有點髒,讓我們猶豫是否使用。 此外,酒店在預訂中包括機場接送,但儘管在入住當天多次詢問,我們仍然沒有收到任何答覆。因此,儘管我們填寫了表格,但未提供這項服務。抵達機場當天,我們使用Uber到達酒店,如果酒店不提供此服務,請不要提供表格;會造成不便!

他們找不到我的預訂,所以我在酒店大堂被困了幾個小時,然後我提出要再次支付我的房間,直到他們給我提供了一個房間..太降級了.. 即使我出示了我的確認電子郵件和相應的電子郵件來確認我的房間尚未到酒店,但酒店或旅行後的求助熱線都無法檢測到我的預訂 - 入住後 - 我花了幾個小時與旅行求助熱線以獲得我應得的房間 - 但旅行推理是預訂是通過中國代理商完成的,他們無法通過..所以我浪費了幾個小時..仍然沒有得到我應得的房間.. 我被扔進了一個深角落的房間 聲音污染很糟糕..我和一位老人在一起,他是終端..所以這完全是一場噩夢..酒店工作人員或旅行都沒有幫助..

This place is nestled in the bylanes of fort kochi. I love the fact that they have painstakingly restored an old heritage building. I appreciate the efforts and thoughts behind it. However, other areas fall short behind by miles. I got a viceroy room with an unclean balcony with no chairs to sit over. Dysfunctional phone and television set was never fixed. Overall the room was clean and good. However, catering seems to be amiss, organizing the buffet spread with right accompaniments matters. Who would serve fried rice with curd!

酒店已經到多年了,但是超級服務,足夠停車,大約30分鐘就可以走了。