巴西有接送服務的飯店

酒店房間不錯,工作人員友好,但他們的賬單系統存在嚴重缺陷。我2月9日住在那裏,2月15日退房,按賬單在櫃檯親身支付。但是兩天後我收到2月15日晚上的收費,這顯然是錯誤,因爲我當天早上9點在前台退房,他們甚至叫我出租車去機場。我通過電子郵件與前台聯繫,但他們沒有回覆。我打電話給溫德姆客戶服務,他們說他們無法訪問哥斯達黎加的計費系統,他們的網站沒有提交計費糾紛的方法。

我到達哥斯達黎加,在那裏我度過了頭兩個晚上,爲穿越國家公園的長途旅行做準備。這家酒店提供了一間漂亮的房間。建築物呈「O」形,中間有泳池及餐飲區。周圍有很多不同類型的鳥,泳池內交通噪音最低,我喜歡在泳池區放鬆。早餐很棒,所有客人都可享用。晚餐是在較小的酒吧/用餐區購買的,可以看到游泳池區的頭頂。我點了魚,它非常好!這不是一個目的地酒店,但這正是我需要的,因爲我得到了我的國際軸承。有一個旅遊服務檯,你可以安排各種旅遊和聖何塞或哥斯達黎加週邊地區的一日遊。

Visité el hotel por trabajo, pero la remodelación me encantó. Todo se ve muy bonito y acogedor. Seguro volveré a disfrutarlo pronto. La atención del personal fue excelente, lo cual hizo mi estadía aún más placentera. Pronto nos veremos de nuevo.

房間大乾淨，安靜，早餐贊！

Nice hotel and rooms very comfortable. The only issue is the huge traffic jam every morning to get out of the area.

Am greatly enjoying my stay in Costa Rica and here in lovely La Garita at the Martino Hotel. The hotel itself is quite special -- guests stay in separate tile-roofed buildings spread across the lush, green grounds. I imagine that the views from each room must be quite unique and special. It was so enjoyable sitting and reading on the deck outside my room watching the nearby bamboo forest sway in the gentle wind while listening to the fascinating calls of many species of birds perched in the many species of trees. Extra 5 stars and muchas gracias to the very helpful and friendly staff whose efficiency really impressed me (the hotel was hosting a conference when I stayed there in event space not far from my room, so I could witness first hand how hard the hotel team was working).

The property is convenient to the airport and the rooms are decent and the breakfast is adequate. Overall, the staff there also seemed to be nice. We only stayed one night while transiting through SJO. Normally, I would have given them 4 stars but the primary reason I”m giving them 1 star is because their billing and management department seems to be atrocious. After, we checked out, we were supposed to receive our invoice by email but did not receive it. The elite nights and points for the stay also did not get posted despite the reservation being done directly through the marriott website. Multiple attempts to contact them and ask them for the invoice have failed. I have opened up a support request with Marriott helpdesk (i'm a Titanium elite) and they have been working for a week to get a simple invoice to be sent properly. It seems their billing and management is handled by someone from the adjacent courtyard and that person/team is totally incompetent.

PROS: Very clean, air conditioned and modern for a good rate. Wifi and decent breakfast included. The stromanthe triostar plants in the lobby were very nice. CONS: Staff is miserable and takes no accountability for customer service. Stephanie literally lies to your face and tries to overcharge you. Examples: -”oh your safe is broken? just reset with code 123456.” nope. the safe code was set by a previous guest and left open so this didn't fix the problem. We had to take all our valuables on a 13 hour tour because of this - very inconvenient. -”oh, you need another towel because we only gave you 2 despite 3 people in the room? we'll send someone up right away”. no one ever shows. when you call back, if they ever pick up, they say the same thing. -”your shuttle from the airport is confirmed and the driver will have a sign with your name on it” nope; after a long trip we had no one to pick us up. The driver didn't have my booking (he had another name on the sign), so he called the hotel and they confirmed nothing had been booked for us. -”well there's no booking because you obviously have to book it in advance; how would we know you need a shuttle?”. Excuse me? Yes, in fact, I did book it in advance and showed them the email chain (7 emails) with her own confirmation 3 days earlier! -”ok so you found the driver, perfect”. No, not perfect as we've been searching in the sweltering heat, walking up and down through the crowds for 45 minutes with a small child after a long trip. An apology, not a dismissal would be more appropriate in this situation. After speaking to the driver and Stephanie (we are still in the heat outside the airport), Stephanie who confirmed the booking by email then blamed her colleague who in fact didn't book it, And, they still charged us $16 USD for it - which was like rubbing salt in the wound. -”it will be an additional $20 USD for the shuttle” - when they previous told me $16 USD (thankfully in writing) -”it will be $16 USD to have a child in the room” - when my confirmation clearly shows children stay free (thankfully in writing) -guests aren't ”allowed to use the stairs”; long wait for the elevator

我曾經有幸入住過最好的酒店。巴塞羅聖何塞這座華麗的建築,走進來只會更令人歎爲觀止。高質量的房間和高質量的服務。優秀的財產,非常方便USC活動。前台工作人員非常高效,愉快和樂於助人。物業很乾淨,擁有夢幻般的古老魅力。

位置不錯，服務良好，早餐也可以，延長退房時間，一小時十美元。不過人很多，入住和保管行李等需要等一段時間，推薦的。