布蘭森國王度假村及套房(Branson King Resort)

我預訂的 2 個房間之一根本沒有毛巾。另一個房間有蟲子從浴缸裏爬出來。當我與前台的女士交談時，她告訴我我需要與經理談談退款事宜。打了幾天電話后，我被告知經理正在休假並且假期延長，可能會在另一天。我不會向任何人推薦這家酒店，因為房間不乾淨而且客戶服務體驗很糟糕。

Any problems we had were dealt with immediately! Excellent service. Will definitely stay again

First the check in line was very slow. Not sure what was happening, but it took a while to check in. Next while we were checking in the lady in front of us told us how dirty her room was. Her and the lady in front of her were both leaving because of the dirty rooms. I gave them the benefit of the doubt and went ahead with check in. We went to the room opened the door and the heat hit us. No air on. The temperature outside was 102. Then i went to the bathroom and looked at the toilet. It was disgusting!! I looked at the bed it looked ok but i was not taking any chances though and went back to the front desk. They said they were sorry and gave me my money back.

Room assigned was occupied, the other room for two people two nights only one towel. No room service.

Front desk upgraded the room. That was the only postive about the stay. Other than that, Limited dinning, dirty, not being able to ask for towels after a certain time. Room was dirty, towels were dirty. Food was not the greatest. No signal. Not being able to connect to the wifi.

Check in and out we’re super easy. The condo was big and had more than enough room! Only issue was that the floors looked to be cleaned in a rush. Past guest’s items were found under and around things. The TV in the kings size bedroom didn’t work, but my husband and I didn’t mind because we were too tired to watch tv most nights. The pool was amazing and the breakfast was even better! The lady in charge was always making sure everything was god and helped when it wasn’t. Lots of room to find a spot for our large group and the food was never a let down! We definitely plan on booking here again for our next Branson trip!!!

The bathroom ceiling was coming undone. No hairdryer. Bedclothes were very outdated. Only one light worked in the room.

It was terrible by far the worst hotel I've ever went into. I couldn't even stay there because the whole room was damp and there was stains all over the bed. The TV didn't work. The room look like it was literally falling in

Did NOT look anything like pictures. Walls were dirty. One of the bed sheets were stained. Hair dryer did not work. Only one big towel for 2 people.