布蘭森會議中心希爾頓飯店

It is a great place to stay, first and foremost! The lobby is beautiful! Pool and hot tub area are better than most in the area. It was amazing because of the staff, more specifically, the valet attendants/staff and the bellhops! Ask for Luke and you will never be disappointed! There were several other gentleman that helped us and all had the best personalities! (Can’t remember their names) People you would invite to your own BBQ! The only negative are; the lobby has an overpowering scent, it smells great, but can cause a headache. The halls/rooms smelled of a “zoo”, which I’m sure is due to the pool/hot tub and the fact that they allow pets. Keep in mind, I am super smell sensitive. Lastly the room temp was 76 degrees upon arrival. Definitely not what I was expecting for this time of year. And it took over a day to get at the temp we were comfortable with. I would definitely return even with these negatives I have listed as the staff outweighs all of it!

Wonderful facility but paying for parking when truck is too big to go into the garage is ridiculous.

Great location. Wait Staff in level 2 was not the greatest. All other staff was very friendly.

I think I was expecting more since it is a Hilton property. The room was older, some of the curtains was broken in our room, no microwave and the furnishings was older. There was no way to close the room door quietly, they were all so loud. The housekeepers were great!

This was a perfect place for us to stay since we had cheer competition here. We could walk across the street to the landing for shopping and lots of good places to eat. Was a little disappointed in the room because the wallpaper was coming off in the hall and the carpet needed repaired or replaced. Also, there was outlets that didn’t work. As far as the indoor pool, there was not enough seating.

Bell Boys Overall stay was great. However, I’m almost certain that it is not Hilton policy that it is mandatory that the bell boys give me a cart and tell the customer they only work for tips. Upon arriving and leaving I requested a cart and was told the bell boy had to bring the cart. Although, some people would love the bell boys service, I personally have no issue with getting a cart and transporting me and my family personal belongings.