Name: 超級城市公寓之廣場
Address: 布賴頓, 英國
Rating: 9.2

英國

倫敦

愛丁堡

布賴頓

曼徹斯特

利茲

First of all, thank you for the early check in and friendly conversation with all the reception staffs. 
The room was great, enough space, nice kitchen, smart TV, bath tubs.

But the first night(3/22) I already found some problem in the room. There’s a long dark hair on the yellow cushion on the sofa which I was thinking that’s fine, until I saw the second long dark hair on my bed! My hair is blonde so I know that was not my own hair! I have to say this kind of cleaning standards is not acceptable in a four star hotel! 

Moreover, when I was trying to sleep, realised there was a huge flying bug on the ceiling, and I can’t reach it. I literally don’t understand why there’s a huge insect in the room! Btw Thanks for the help from the reception of that night. And they promised to give me a new room and I can change the room tomorrow morning which is 3/23. However, in the morning when I ask, they said they can only help me to clean the room, and they said they are a four star hotel, never happened that there’s dust and hair in the room. 
I accepted the offer, and they do cleaned my room, but the hair on the bed is still there:). It makes me feel like the conversation is useless at that point.

I stayed in Templeton place for three nights and the room was equipped with washing machine, microwave oven, toaster, kettle, TV…etc. The room was spacious too.

However, especially for solo travellers, please beware of some possible surprising scenario -
I encountered a shocking incident when I was having a shower with the bathroom door slightly open. It was around 6~7pm at night. I heard someone keep saying ‘hello’ outside my room but not any alarm, so I turned off the water and clarify. Before I could answer, someone came in, and I saw a man through the mirror (I am a woman). I believe he saw me in the mirror too, then he closed the door and left. I was so shocked to respond. After a while, I called the reception to check what happened. He said that the fire alarm of my room kept ringing, so he came and check what happened. He also said he knocked my door for a few times and no one answered, so he has to make sure I am safe in the room so he unlock the door and came in. He was glad that I am safe but did not mention about causing the embarrassment or inconvenience.

I understand that it is the hotel's protocol to make sure guests' safety, and I appreciate their vigilance. But i also suspect that it was not the first time the fire alarm rings, in that occasion, or at some other embarrassing moments. If the shower mist could cause the fire alarm to ring so easily, I believe they could do better by reminding the guests to close the door tightly during shower to avoid triggering the alarm. Moreover, it was very inappropriate that a man entered a woman’s room so easily. It would have been more considerate to send a female staff, or same sex, under those circumstances, to especially female, solo traveller’s rooms, so to eliminate the embarrassment and discomfort to the guest.

While I understand that safety comes first and this might be a special incident, I think they could do better by giving reminders to guests about this kind of possible situations. As a single lady travelling on my own, I was shocked the whole night and didn't feel safe to sleep as i realised that the door could be opened so easily but anyone. I wasn’t inclined to feedback or clarify in person as I was alone. I hope they will improve in this area to ensure no such situation will happen again.

So please be very aware if you are travelling alone as always. Apart from that, the staff had been helpful during my stay.

very good! We hope we can find a hotel that suits our needs in London. We were very satisfied with our choice to stay at the hotel.

位置不錯，房間乾淨，設施齊全，廚房沒調料

她已經走得夠了,很大,新鮮的公寓裏有兩個小 teras。
的牀。唯一的三天的,他們沒有在室裏裝上或紙,車場在樓下的接上提到,而我卻不得不在位於大樓的樓裏,在大約8分鐘的步行上,支付84英鎊3天。他不在,早餐就在場。
廚房窗戶沒有,這使公寓沒有隱私!
夜間子和大在大 teras上飛,我們非常害怕!我們很少的安全,我們害怕它會打破廚房的C是風,但他們很肯定他們習慣了這,他們必須爲當地居民提供更好的安全保護系統。
 和,我們利用了行李儲藏,功能性和直觀的廚房。
我認爲這是個很好的解決方案和替代品,酒店。
我們花了那麼多的價格,幾乎700歐元加上保釋存款,但是城市的價格都很高,所以我覺得這對他們來說是正常的。 

大室,單一無的罪...所以洗衣很不方便你就得把自己放在水出的唯一點,除非你花了7天,換手...沒有清服務
簡言之,這一切對於沒有現有服務很貴,因爲至少換紙,衛生紙可以,在3天內給它一卷半,我覺得真的很不幸。
但是,對其餘的,它有一個10分鐘的建築,從紀念上走,從中間滿,所以結構有效x我,雖然我不知道2025年接待的操作者怎麼再也不會像意大利語一樣說了...我們怎麼說的去我們意大利酒店!!

服務按照apartment的標準還是不錯的，跟酒店總歸不同，不過位置相當好，定的房間打開窗户一大片綠地，非常贊，位置不能更好了，非常方便。感覺是中心了

超級城市公寓飯店

哥倫布

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