Holiday Inn 利茲 - 布拉德福德(Holiday Inn Leeds - Bradford)

工作人員很樂於助人，早餐服務很棒。

首先是同公園酒店的優點。我們到達後第一印象還不錯。接待處和大廳很有吸引力。入住很順利，接待員令人愉快且友善。收費方面存在一些混亂，因為我們最初被多收了費用，但在指出這一點後被退還了。臥室是行政升級的，我想額外花 20 英鎊是值得的，儘管在我看來，不是特別行政。房間很寬敞，有一個漂亮的浴室，而且一塵不染。家具非常過時。我們在酒店吃了晚飯，當我們查看過去的評論時有點擔心，但我們還是去了。首先，所有員工都很友善、熱情，他們絕對需要認可。晚餐還可以，沒什麼特別的，但是還可以，熟的牛排做得很好，雖然什麼都沒有，其他的都是額外的，所以冷凍薯條和洋蔥圈。第二天早上的早餐我會想念的。最便宜的產品，即溶咖啡、罐裝水果沙拉、最便宜的切片麵包、冷凍香腸等。我建議去沿路 2 分鐘路程的花園中心吃早餐。很遺憾，這家酒店有一切機會做得很好。很明顯，它是由缺乏酒店經營經驗的商務人士擁有和經營的，缺乏基礎知識，對細節的關注以及所提供（或不提供）的產品和服務中以客戶為中心的態度應該是最重要的，而不是基於業主想要什麼，但顧客想要什麼。它只是給人一種好像什麼都可以做的感覺。再說一遍，員工是這家旅館最好的資產，但我覺得他們正在打一場失敗的戰鬥，需要管理階層的支持和投資。我懷疑我是否會再次入住，但希望情況有所改善。

很棒的住宿體驗；舒適的床；美麗的豪華房間；非常友善、超有效率的員工；物超所值。我們還會再來的，很高興發現這家旅館離親戚這麼近。感謝您讓我們的住宿如此愉快。

酒店是一座美麗的建築，為聖誕節裝飾得非常漂亮。家庭房很大，床很大很舒服。房間裡的泡茶設施。房間裡有奇怪的下水道氣味，管道很吵，但總的來說，物有所值。我們沒有在飯店吃早餐。接待處和酒吧的工作人員非常友好和樂於助人。我們買了一杯味道不對而且味道平淡的飲料，但它很快就被改變了。

Like with people, you can find fault if you look hard enough but if you like them you overlook their insignificant quirks and just enjoy the time. And so it is with Tong Park Hotel - there could be nick-picky things to point out but I won't because we liked it very much and our experience was nothing short of superb. The staff were so friendly and hospitable and went out of their way to accommodate us. We had initially booked for 1 night expecting the birth of our granddaughter imminently. As it was, she was 2 weeks over-due and we found ourselves needing to make repeated 2-3 night booking extensions for the full 2 weeks. The hotel was fantastic in accommodating us and allowing us to stay in the same room and avoid repacking. The room was comfortable and clean and Housekeeping were sensitive to our 'unorthodox' and unpredictable stay, providing whatever service we needed that day at a time that worked for us (I was continuing to work remotely on the laptop, the Wi-Fi was free and good, with no issues whatsoever). A special mention must go to Andrea on reception who was warm, personable, friendly and very professional. The manager too (sorry I didn't get his name) was also very accommodating. We ate in the restaurant on numerous occasions and found the menu more than adequate for variety, the food good quality and very good value. We will certainly be staying here again when it's not practical to stay with our daughter. Thank you Tong Park, you provided a 'home from home' during an uncertain time.

會再次入住，注意到良好的停車場和與週邊地區的聯繫，包括令人愉快的工作人員和清潔度。 作為酒店的另一端，令人沮喪的是，三晚住宿中有兩晚我不得不返回接待員，因為鑰匙默認也沒有補充牛奶/茶/咖啡。

Stay here for business purposes, never again, tired and run down, loud music from the burger/ steak bar next door, never even bothered eating here. Terrible, furnishings stained , yellow stained paint

Great parking with camera. In lovely countryside area. Staff friendly and helpful. Visiting sister nearby so only used room overnight. We were upgraded on arrival to lovely big room on first floor. Cleaned both days we were there. No negatives at all and would use again.