住宿方回覆: Hello Guest, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am pleased to see the hotel exceeded your expectations and you were happy with the room and service provided. I will be sure to pass your feedback along to the team. We hope to welcome you back again soon. Kind Regards Cecilia Avani Front Desk Team
JC^-^VC
AVANI 一臥套房
入住於 2025 年 8 月
家庭出遊
12 則評論
8.0/10
很好
發布於 2025 年 10 月 1 日
Helpful front desk , the best they are next to Box Hill RSL and even we check in 8:20 at night ( kitchen close 9 pm) we still able to have sit down dinner there. Nice variety and daily special meals. Overall good stay with family with kids. Best they have in house washing machine and dryer. Remember ask for security parking for traveller. $25 per day and access through the apartment lift.
翻譯
住宿方回覆: Dear guest, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am pleased to see the hotel exceeded your expectations and you were happy with the room and service provided. I will be sure to pass your feedback along to the team. We hope to welcome you back again soon. Kind Regards Cecilia Avani Front Desk Team
住宿方回覆: Dear Guest, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am pleased to see the hotel met your expectations and you were happy with the service provided. Apologies for some housekeeping shortcomings and I will be sure to pass your feedback along to the team. We hope to welcome you back again soon. Kind Regards Thanuja Gamaethige Duty Manager
住宿方回覆: Hi Guest, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am pleased to see the hotel exceeded your expectations and you were happy with the room and service provided. I will be sure to pass your feedback along to the team. We hope to welcome you back again soon. Kind Regards Thanuja Gamaethige Duty Manager
住宿方回覆: Hello Guest, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am pleased to see the hotel exceeded your expectations and you were happy with the room and service provided. I will be sure to pass your feedback along to the team. We hope to welcome you back again soon. Kind Regards Cecilia Avani Front Desk Team
住宿方回覆: Hi Guest, We appreciate you taking the time to comment and review AVANI Melbourne Box Hill Residences.As we always have a positive approach towards our guest feedback, and we believe they help us to improve our shortfalls in order to provide a better service to our valued guests.Please accept my sincere apologies for not being able deliver our usual standards up to your expectations. We hope we will get another opportunity to change your mind on AVANI Melbourne Box Hill Residences and we will make sure your stay is comfortable and enjoyable.Kind Regards Thanuja Gamaethige Duty Manager
住宿方回覆: Hi Kelishitou, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am pleased to see the hotel exceeded your expectations and you were happy with the room and service provided. I will be sure to pass your feedback along to the team. We hope to welcome you back again soon. Kind Regards Thanuja Gamaethige Duty Manager
1397713****
AVANI 高級兩臥套房
入住於 2025 年 6 月
家庭出遊
15 則評論
9.7/10
極佳
發布於 2025 年 8 月 3 日
1.交通方便。步行十分鐘內到Box Hill Central,門口就有公交車站,109電車站,出行非常方便;
2.房間內設施基本齊全,配了全套廚具和餐具,洗衣機烘乾機。客廳有空調,不理解卧室裏為什麼沒有配。
3.前台服務挺好的。接觸過兩個會講中文的工作人員,其中一位(普通話比較標準的)非常好,我們退房時寄存了11件行李,不僅非常熱情的幫助我們搬運整理,還熱心的教我們怎麼打車。真的非常感謝她!
總之酒店硬件和服務很好,下次還會選擇。
住宿方回覆: Hi Loh, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am pleased to see the hotel exceeded your expectations and you were happy with the room and service provided. I will be sure to pass your feedback along to the team. We hope to welcome you back again soon. Kind Regards Thanuja Gamaethige Duty Manager